Jersey Mike's SubsReviews of jerseymikes.com

Rude staff, I just wanted a sub and I felt so uncomfortable the whole time. The lack of management is awful it’s very sporadic not very organised.

Aloha, Customers are in fact, not always right. As an employer and one with even a modicum of comprehension for human decency, I’d imagine you could understand what the term “racial discrimination” means. Unfortunately however, you clearly lack an understanding in that, let alone how to best protect and fight for your employees, especially when racial discrimination is something they have experienced due to a belligerent, ignorant and racist customer. Due to your inability to manage; protect your employee, might even be multiple employees honestly, I call for your termination for the poor performance, or lack thereof, when the situation called upon you to act accordingly. As it stands, if I could rate your chain restaurants across America with a zero stars, I would, but unfortunately I have to provide the gracious review with a required one star. Admittedly, that’s a very gracious requirement that myself and others who have come to the call, have to abide by. I would highly suggest that corporate take a look internally, and reevaluate each manager as necessary; review and ensure that they are capable of performing their duties within their position as a manager. Ensure each individual granted the title are able to ascertain information as necessary, and in a situation such as racial discrimination, handle the customer with humility and be steadfast in removing said discriminatory customer and their behavior from the premises. Remove the employee from the situation in the moment, and ensure the customer is to not return.

The food is horrible and service is rude and slow!!! I ALSO Found a WHOLE FLY and FINGERNAIL in my sandwich and saw a bunch of flys just crawling all over the food out back! Disgusting. And the manager was so rude about it and threatened me if I said anything he’s also super racist!!! DONT EVER GO HERE

Im sorry but the service i got from this place was hourendess there was a long blonde hair in my food wich is fine i understand but when i called the manager over to tell him and politley ask him to make me a new sandwich he said he woldnt because it was "my hair" mind you my hair is brown also did i mention i have a buzz cut also the place was dirty there was fruit flys coming from the kitchen it was just not a very steril place to eat woldnt recomend wpuld rather eat out of a dumpster

Bad racist manager! Need him to get fired! A person walked into the restaurant and was being racist and harassing a worker, the manager was just standing at the back and didn’t step in! Called the worker racial slurs and fired her after!!!

The manager with the beard threatened me to eat the pickles in my sandwich, WHEN I DID NOT WANT THEM NOR EVEN ORDERED THEM. Terrible customer service, not only did they try to make me eat pickles, which I’m SEVERELY allergic to, but they dragged me by MY HAIR and my WHOLE ASS WIG FELL OFF, I was publicly humiliated. When I ran towards my car and was about to leave, HE STOOD UP IN MY CAR AND STARTED TWERKING AND DANCING AND DANCING AND TWERKING. A truly traumatic experience for me and my wig, never coming to this place again.

Heard customer being racist to a staff member and the other staff was okay with it and literally had a go at the girl ??? Whattt this place is disgusting! Also the hygiene standards are outrageous!

This place needs to be shut down whole company’s racist the manager don’t give af about his employees feelings and problems they are having with some of the rude customers then blames the ones serving these ignorant nasty racist customers a liar/bad person absolute filthy behaviour from that man