Jersey Mike's SubsReviews of jerseymikes.com

Jersey Mike's in Vernon used to be good. The past 3 times I got a tuna grinder, the tuna was too wet. Nobody wants a soggy butt tuna grinder. The price is high too. I told the worker nicely about the change in quality in being too wet. She made it seem like it has always been made the same and I was wrong. She was annoyed with me. So, I can no longer enjoy a high end price tuna grinder once in awhile because it feels abd tastes too watery. When I told her I expected her to say that she would let the owner know at least and be kind. That's how you treat customers instead she was holding her anger but it was obvious she felt insulted.

They are the most kindest people . They make some good sandwiches and probably the best ones in Broomfield. The service is fantastic and I love coming here

Food was made very quick and well. Sandwiches were full and the service was great. Will definitely come back again soon

The app and website couldn't take my credit card on the one night they had free delivery, how (in)convenient. Took my business elsewhere.

On the evening of Oct 17, I visited the Jersey Mike's at 1528 East Brandon Blvd at, expecting the same courteous service any customer should receive. Instead, I experienced an extremely disappointing and disrespectful encounter. When I entered, one couple was waiting in line to order, and another man and young boy were waiting for their food. A young man was working the grill. After waiting several minutes, a female employee came out from behind the counter and took the couple's order. I have mobility limitations as a disabled veteran, so I sat down while waiting for my turn. When the couple finished and left, I approached the counter to place my order. Another woman had entered after me and was standing at the counter. Rather than acknowledging me or asking who was next, the employee looked directly at the woman who had arrived after me and took her order instead. By this point, two men were working in the kitchen, yet no one offered assistance or even acknowledged me. When I asked the female employee why she had ignored me, she refused to acknowledge my presence and refused to serve me. I was given no reasonable explanation for this treatment. I understand that restaurants get busy, and I am perfectly willing to wait my turn. What I am not willing to accept is being deliberately overlooked, treated dismissively, and denied service without explanation. As a disabled veteran, I found this experience particularly upsetting. Customers should not have to stand continuously to be recognized, nor should they have to plead for the basic courtesy of being acknowledged and served. Jersey Mike's promotes a customer-service experience, but that was certainly not what I received tonight. I hope corporate management investigates this incident and addresses the employee's conduct. No customer should leave a restaurant feeling that they were deliberately disrespected and denied service for no apparent reason.

Their commercial about the Hot Italian sub caught my eye so I tried one today. It was good. Both Harris Teeter and Publix offer bigger, tastier and cheaper subs. They each offer Boar's Head cold cuts and not 'private label' like JM's.

Anna and her crew were awesome. Very quick. Winchester location

I placed an order through their app over the weekend. When I went to pick it up, I couldn't even get into the parking lot—I don't know what the problem was—so I returned home without the order I had already paid for. I couldn't even file a complaint via the app, which is terrible to begin with. I ended up not getting the product I paid for; I have never seen a worse app or website. You can't even submit a complaint; the page for it is just there for show. You simply cannot proceed... Is no one aware of this?