Jersey Mike's SubsReviews of jerseymikes.com

We had lunch today, 06/06/2022 at Jersey Mikes in Sierra Vista AZ. The restaurant was very clean, the staff was very friendly and efficient. Tyler took our order within a minute of coming in. There were 8 people in line in front of us. They worked together and they were tuning out food very quickly. They listened carefully to our order and we got just what we asked for. The offered a military discount and we left happy campers. Thanks much Jersey Mike's in Sierra Vista AZ!

New Jersey Mike's location in Citrus Heights, CA . My first visit to this location was great. Store and restroom were clean and well maintained. Staff was super friendly and happily explained the menu. I got the Big kahuna, great sandwich! Hot, gooey, cheesy, and most importantly delicious . Definitely a good choice for a meal on the go.

My wife, I and our 4 kids went to your store to have a nice dinner, I have to wait at least 10 - 15 before I get acknowledged!! A girl came and asked what can I get you. I told her that I would like to order sub # 31 and #26 and I asked for Soda, She said later for the Soda, but her attitude wasn’t the best. I let it go and waited on the side. Then my wife wanted to place her order as she wasn’t ready when I placed my order. She had to wait another 10-15 minutes to get acknowledge and then she placed her order 2 subs of #56 on Parmesan RoseMary Bread. 15 minutes later, the lady called my name and then I went to pay for it, I got the two subs #31 and #26 and gave them to my kids. Then My son told me that his sandwich doesn’t have bacon, I doubled check the sandwich and it doesn’t have any bacon, I check the menu ingredients and it said that it has macon on # 26. I went back to counter and asked #26 comes with Bacon? The girl said yes, so I responded and said out came without any bacon!!!! Instead of saying sorry, we ran out of bacon, so I said it would be nice to let us know that instead of not saying anything. She said do you want me to make another one with bacon, I said yes. So I waited 10 minutes and then she called and said excuse me do you want us to make bacon for you to add on your sandwich????? Not sure why she would say that after she said that she will make a new one . So I decided it to let it go and don’t ruin our evening I said ok and gave her the sub to add bacon to. Then one of the girls who took my wife order came asked my wife to come to the counter. At that time my wife been waiting for her order almost 20 minutes. She told her that they don’t have RoseMary bread and gave her alternative.when we declined as we only eat this sub in rosemary bread, Look like she didn’t like that and gave us weird faces and then she was pointing to the receipt and talking to me to pay for it as she asking for the other sub that they missed adding the bacon to so they add it. I said I am not paying for this since I didn’t take it and you should said that you don’t have Rosemary bread from the beginning . She kept saying in a very aggressive way ok ok fine fine. I told her to calm down and she said you are hostile. Then I asked for her name and said I need to tell your manager how hostile I am. And then told her since you think I am hostile, I don’t want this sandwich and I need you to make another one the way it should be. She said fine. We waited for 25 minutes and nothing happened and no one called for us. During that time we ALL including my kids can hear all 4 of them making fun of us. About bacon and rosemary, and saying to each other that bacon is course sh***** Again I let it go because my family was with me,, and then I went to the counter asking for my sandwich and they said you gave it back and said you don’t want it. So I got upset and said so I paid for nothing, all I said that I don’t want the old one that got colder and I want a new one, All four of them came and they all talk to me at once in the nastiest way you could imagine and finally they said so you want one, ok we’ll make it, Then another person Male , asked me to calm down and said I head you saying you don’t want it., I said I don’t want the wrong order not the whole thing, why I would pay for something and don’t get it. He was extremely rude, aggressive , unprofessional and kept saying I just got here. I waited another 15 minutes and they they tossed it on the counter and walked away saying your sub is ready. Attached are pictures of newly made sub to see how gross, disgusted and un appetizing it was made. I do know that they made it that digesting on purpose and I am throwing in the garbage as it’s beyond disgusting. I took the sandwich and as I am walking out the store, I told that I promise I will make sure someone from your corporate office know about the nasty way you treated us, and OMG. They all went crazy and laughing in historical way and screaming bye bye bye and even walked out the store behind us and kept screaming bye.

My experience today at the Tinley Park location was horrible!!! First of all the employee Sean( I’m assuming his name from my receipt) had the driest, unpleasant attitude and his facial look and bodily gestures should have signaled me to leave the place but hunger overpowered me. Sean really slopped my subs together another sign that I should have just walked out and left the order there. I even had to ask him to put bacon on the sub that already included bacon in the description.I had to ask for spicy mustard twice before he added it, and he really added it! He didn’t put any napkins in the bag and when I asked for some he seemed irritated by that and took his time to give me the three napkins. The worst part was the food!!! When I got home my bread was soggy and didn’t taste really fresh. Now there was no one else in line when I came into the store and I really was undecided on what to order and this appeared to be irritating to Sean but I really was in a happy mood and determined not to let anyone ruin my day. I try to be kind to all service employees especially at restaurants because I understand the industry has been hit hard but I’m really getting feed up with employees attitudes such as Sean and losing money on horrible meals.This is not a location I would recommend anyone to go to at least not when Sean is on duty!

Went today and got a Italian sub.every step of the way I was trying to get the DAAAAAA girl to put stuff on the sub, like it was her duty to make a skimpy sub. 3 strings of onion, 3 pickles on a reg sub, why the heck did they start using those crappy pickles? to save 4 cents?? 7 inch that is 5 ? the heel of a tomato and 2 other scraps!! I had to tell the DAAAAA don't put that brown lettuce on my sub ,cheese so thin you can see through it, olive oil ,yes sir !! what the heck is that stuff ?? In stead of fess up ,they try to lie and try to tell me it is olive oil !! NO IT IS NOT!!!!it is an olive oil mix !!! What the holy heck does that mean?? pours like water ,with the color of water? GROSS !!what happened to this place? it was great at one time, your meat stretcher is not working! over 8 bucks for a skimpy 7 inch sub?? We know what subway is, this place is now no better !! what have you done ? your cheapskate ways ?? are not working

I went to the Woodhaven store to buy a sub . I walked into the store and there were two employees working. Neither one acknowledged me , I was standing there like the invisible man then another customer walked into the door. The employees which I found out later was the manager of the store. Acknowledging him askBig him did you have an online order did you have a carryout. There I was being ignored like the invisible man so I decided to walk out . As I walked out nobody said hey can I help you or sorry could we do anything for you. Not one person acknowledged me. I never felt so ignored like I did today. It really hurt me that not one person in store was interested in me as a customer or human being. Unbelievable. That is customer service really. Ignored for 10 mins in a store from minute I walked in to minute I left. Unbelievable!!!!

Went to Jersey Mikes In Winston-Salem, NC on University Parkway for the 1st time in years for the 100% donation day to benefit the Special Olympics. I was so impressed with the Employee Tay! Not only did he not get 1 order wrong (while I was there) He kept everything in line from the costumers to the staff. He multitasked getting hot and cold orders, making bread, slicing, and making sure the sandwich makers were stocked. He made it all seem like an everyday ordeal even though the line was 20 people deep. I actually didn't wait in line that long, he pushed everyone through with Ease. I actually went back the next day to a very slow day and he was still working it seamlessly. I Thanked him and told him how Amazing I thought he was, and he was the only reason I came back. Yes they have limited veggies for the subs and it is a bit pricey, but the customer Experience I had because of Tay made it worth it. Also Have you seen the huge chocolate chip cookies? Perfection. So if You are in Winston-Salem stop by and see Tay at the University Jersey Mikes.

They have amazing subs but there customer service is horrible most of all the manager at Wilshire in ktown will let your subs be made wrong then be over charged just to tell you shes right and your wrong then Chris will think he knows it all . In all in all they make subs wrong g and over charge you so beware vvus u won't get your money bck nor free food when the f up there rude!!!