Tj Y.
SCAM I had over $5000 taken in federal…
SCAM I had over $5000 taken in federal taxes and he swore to me this was Normal to get $300 of it back. I should have known AVOID AT ALL COSTS.
Jackson Hewitt is an industry leading provider of full service individual federal and state income tax preparation.
Jackson Hewitt (jacksonhewitt.com) has 296 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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296 approved reviews, newest moderated first
Tj Y.
SCAM I had over $5000 taken in federal taxes and he swore to me this was Normal to get $300 of it back. I should have known AVOID AT ALL COSTS.
Craig
I was very satisfied last year when I did my taxes. This year we dont know who prepared our taxes nor was my refund nearly what we expected. And it cost a lot of money. I had to call more than once to check on my taxes. Took pretty much 2 weeks to get them back after we dropped them off and to not know who really did them is more bothersome as we dont like everyone in our financial business.
roksana H.
Finally, after eight years of moving to the United States, we were able to find this good company for our tax affairs. Naira Vardarsian helped us a lot with her patience, professionalism, and hard work. She helped us with the tax documents accurately and we are grateful for her professional work. Naira Varderesian,we appriciate you for your great job.
Ellie S.
Took a month to be called back in after drop off service. Still took 2 hours after they made me think I was just signing, paying and sending off to the IRS. 2 hours! They severely lack customer service and communication practices. They also CLAIM that as a first time client, you’ll pay $49. Nope! $99 for each year filed. I will NEVER use their service again!
Songbird
Sara Copland at the Merced Ca. office was very helpful in answering my questions getting the taxes done in a timely manner and helping me with my bill.
CHRISTOPHER W.
I had my taxes done at the Walmart in Carlisle, PA. The agent was outstanding. She was very nice, had answers, taxes were done rapidly.
Gregory E.
communication at Marion Ohio place on Delaware Ave between person working from 11am to 4pm and 4pm to closing. black gal who works 11am shift acts like it kills her to work and don't know a thing, but the gal from 4pm on gets right down to it and knows her job and takes and answers questions and very helpful i had to go 3 times and gal on 11am shift did not know apples from pairs and second i went to gal on 4pm shift my taxes was done in about 15 mins done and ready; your gal on 11am needs better training or needs to learn her job more
Danielle D.
DONT DO IT DONT DO IT DONT DO IT. FILE LITERALLY ANYWHERE ELSE.