Quintin G.
The experience was okay
The experience was okay, although I did run into a few issues that made things more
Jackson Hewitt is an industry leading provider of full service individual federal and state income tax preparation.
Jackson Hewitt (jacksonhewitt.com) has 296 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Accounting & Tax · Budd Lake, New Jersey
Excellent

Accounting & Tax · Palisades Park, New Jersey
Excellent
Accounting & Tax · Fort Lee, New Jersey
Excellent

Accounting & Tax · Jersey City, New Jersey
Excellent
Showing 6 reviews with 3 stars · Clear filters
Quintin G.
The experience was okay, although I did run into a few issues that made things more
Nevine S.
This is my fifth filing with Jackson Hewitt. They have good tax prepares. Unfortunately they keep increasing their fees feastically. My professional tax preparer took 15 minutes to do my filing. I was charged $325 after a 25% discount I received from JH. Although I like their services but I will think twice before filing g next year with them because God knows how much they will charge me
Atila V.
After having a bad online experience with H&R Block software, I decided to got to Jackson Hewitt at Walmart. The experience was very good, the cost was not. I hope H&R Block fixes their online software for a better experience. I had done H&R for last three years with no problem, but this year couldn't find a TRS form and had problems finding the correct 1099 for normal distribution.
Deena M.
This was my first time using Jackson Hewitt and it's my last. The preparer was very friendly and I got an unexpected refund. Here's my issue I've tried emailing her left voice mail both listed on her card never received any responses my taxes were done march 15. I chose direct deposit wasn't told about the republic bank they use regarding fees and charges. So when I received notification it was deposited in my bank I was really happy until I realized it was $293.00 short. I tried calling republic bank automated system for questions regarding refund issues contact Jackson Hewitt, so I called the office number 4/22/25 left a voice mail what the issue is my name and number and that I really need to speak to someone about the 293.00 . I never received a call back, irs can't do anything, now 293.00 might not be alot of money to them but it is f for me. If I had been told about the fees from their bank I would have chosen a paper check ,after the looking into bank the prepaid card is the thing, but i wasn't given that information or option,
LPW S.
Jackson Hewitt has done me and my wife Taxes for many years. and every year there is a problem with either the fax machine or computer. To the wonderful Ladies , Mrs. Ann and Mrs. Sherry, who always seem to find a way to get it done, your going to be missed , but I'm moving on to a more reliable company.
Yavonda J.
Been filing my taxes with jackson hewitt for four year and its been great service until i had to call them today and ask for help with my card and i understand its a problem i need take up with American express but the lady was rude to me over me calling so i will no longer be using thier services come next year. Really upset me the lady i talk to in searcy arkansas was rude with me for no reason. Great place to do taxes but if you need help with something afterwards dont bother calling them.