Jackson HewittReviews of jacksonhewitt.com

communication at Marion Ohio place on Delaware Ave between person working from 11am to 4pm and 4pm to closing. black gal who works 11am shift acts like it kills her to work and don't know a thing, but the gal from 4pm on gets right down to it and knows her job and takes and answers questions and very helpful i had to go 3 times and gal on 11am shift did not know apples from pairs and second i went to gal on 4pm shift my taxes was done in about 15 mins done and ready; your gal on 11am needs better training or needs to learn her job more

Jackson Hewitt has good tax preparation advisors however they are charging way too much money for tax preparation. Why am I paying you $617 just to type in some information. It’s as if we’re asking them to do a whole lot as of next year I’m going to be starting to file my own taxes. I think it’s something that’s very much so doable rather than losing so much extra money in the beginning of the year.

The tax preparation was well executed. What wasn't appreciated was their providing my contact info to IDWatchdog and enrolling me in an identity protection service that I never requested and wasn't made aware of until IDWatchdog reached out to me for a payment plan. Very unprofessional, and the release of PII, Personally Identifiable Information, was downright disrespectful.

Tried to get price to do my taxes this year.straight form no long form.spent 35 to 45 minutes on taxes and hit me with 450.00 for doing them.rediculous for time to do.wont be back.consumer beware

I thought Jackson Hewitt was going to be a decent and affordable tax prep service at Walmart, after all don't they advertise 25 dollar basic fee? So after making the appointment and submitting our paperwork I was given a date to get them after they were done, my wife and I are retired with little income together and we were charged 250 dollars to get them done, they even charge for a measly etf fund I contribute to that only earned 1.31 interest as part of the cost yes we will get 300 dollars back but due to the large fee it's not much to float about, I don't recommend this company, they even made us wait to pick up our taxes until a guy refused to let us finish while the preparer filed his first, very rude won't do it again!