Jackson HewittReviews of jacksonhewitt.com

Run from this scam. Advertises savings for first time users and seniors. What a joke. My agent was great but the prices are outrageous. 70 year old on Social Security and have a small side job to make ends meet. Over $400 to get my taxes done. Don't bend over for this company. They are out to screw you. Never had this high of a tax prep even when I was itemizing and had my own business. Never again.

Waited over ten minutes for my scheduled appointment. Got there and the location was closed and the staff member never showed up. Didn’t get a text, call, or email notification about this. And I couldn’t even reschedule or cancel my appointment because the staff no showed. Waste of my time. Don’t bother wasting your time either.

False advertisement $100. First off these people couldn’t even file my taxes and if they could it would cost me dearly. Went in there because I had to amend my taxes they told me this is going to be very difficult we can’t do it. Wht? Even had to make an appointment sat there while this tax preparer told me you didn’t make anything. The advertisement said even if we can’t file for you , you get $100 . Jackson Hewitt I will never ever come back.

Tracy at JacksonHewitt store 8854 on Tara Blvd. In Jonesboro, Ga.,was professional, knowledgeable and patient. She helped with the Robin hood account and was able to add my child and grand child to my taxes that I'm fully supporting since her divorce. The price was cheaper than my previous preparor, which is a plus.

I decided to see if Jackson Hewitt Tax Service cost would be less than my tax service for thirty plus years. I called the Jackson Hewitt Dellwood Missouri office. The staffer was polite and professional. Once we went though the basic stuff you need to fill my taxes. She wanted my mobile number.I told her. I don't accept business calls on my mobile number. I told her I only accept family and friends calls on my mobile phone. I accept business calls on main line at home. She then asked me for my email address. I provided it to her. I DIDN'T MAKE THE CALL TO HER OFFICE ON MY MOBILE PHONE. I MADE THE CALL ON MY HOME MAIN LINE. About an hour later I received a voicemail from the Dellwood office on my mobile telephone. She also sent me two emails and both had my home main telephone number on them. First and foremost how did she get the mobile number and she ignore my request to use my home number. THAT WAS A HUGE RED FLAG. IGNORING MY REQUEST AND HOW DID SHE OBTAIN MY MOBILE NUMBER. Those two things, made me cancel my appointment with them.

If I could give this company zero stars, I would. This is my first and last time using Jackson Hewitt. They did not honor their discounted price. We were told the $149 was for federal only and not the state. I had dropped off our return and the preparer didn’t start until we sat in the seat the next day. What was the point in dropping off the taxes if she wasn’t going to work on them? That’s not to mention the delay in our return. It’s been over a month and we’ve never experienced this in previous tax years. You can’t speak to anyone about it either. I did speak to the preparer and she kept telling me not worry about it. Unfortunately, she is very hard to understand which makes it worse. I guess we’ll have to cross our fingers and hope for the best and receive our return because this company seems to dodge their customers. You live and you learn. I would not ever come to this business again. I DO NOT BELIEVE THE FIVE STAR REVIEWS!

I had a wonderful experience. Ms Jennifer Hamms did my family’s return again this year. She takes time explaining everything to me. She straightened our return out last year after another preparation was not done correctly to put it in Cristian words. She is doing our returns as long as she will. I live in a small town named Amory Mississippi 38821.I can’t thank y’all enough for having an employee as Her. I don’t know if y’all ever Reward an exceptional lady or man but if you can or do hold an employee out front when they deserve it.please accept my wife’s and my thankfulness we ended up with you as our preparer. John and Peggy Pitre.

Really did everything they could to help! Super patient and fabulous! Thank you!