Jackson HewittReviews of jacksonhewitt.com

Bad tax place no good

When i noticed some information wasn't correct i called, text, and left a couple of other voicemail. Called the next day and was told a message was left for tax preparer and they would call me back. Still got no call back. Then spoke to Kim. She offered to review and fix taxes. Each time money was discussed the amount changed, even though the $149.00 was still advertised. I was told since I was a senior i should get that rate. $174.00. Reginald quoted somewhere around $221.00. When I went to finally complete my taxes it was $368.00. Much higher. I was told because it cost to prepare the documents? All I want is to see my tax copy corrected. Can't use this service again. It's much higher than advertised. Not good.

Thieves and scammers beware of this tax company

Don’t go here ! They will never tell you how much they will charge you until the end . I used to pay 145 with a different tax preparer . They charged us 815.00 to file I did all the work adding the numbers and organizing they scanned it and entered it in . Do not do not save your money and go somewhere else . Call the manager to complain about the crazy price . They said they can’t give a quote they don’t know what the charge will be until everything is done . But she also telling me the binder in front her and everything submitted fall under an advanced package .. and also if you have a kid to report that’s premium packages . I feel it’s a little ridiculous not to be upfront with people . And feeling like you don’t have an option to opt out before signing documents. I will be making a report to complaints department and at the very least requesting a huge discount .

Terrible been sitting over an hour now from my scheduled appointment. Ridiculous, I came 10 mins early still sitting here hour twenty later. They should stop making appointments

I was scheduled to get my taxes done thru Jackson Hewitt. My appointment was scheduled for 1:00. I waited an hour and nobody ever showed up. DONT ISE THESE PEOPLE TO GET YOUR TAXES DONE!!!

This place has the most incompetent employees I’ve ever come across across, it took the lady doing my return over three and a half hours, only to do it incorrectly with tons of mistakes and wrong ssn, then I had a new appointment and all she did was complain, and call around looking for help, please stay away from this place, I paid 140.00 for garbage work and it screwed up my taxes bad.

Not transparent and bad customer service. It was may more expensive that initially advertised and the person who did mine was rude and didn’t speak great English. I had an emergency where daughter got off the bus early and I had ri pick her up. The representative refused to let me go and made me feel stupid for having an emergency come up