Jackson HewittReviews of jacksonhewitt.com

Ms. Verreika Richmond made my taxes filing easy. Thank you very much for the professionalism. Hats off!

So after seeing Jackson Hewitt's ad for a flat $25 to file my taxes I decided to give them a try.....well let's just say my $604 return has now become 199$ ! They charged me $400 to do my return! Gets better....that's with the $100 discount the supervisor gave ! It was $500 ! I contacted the customer service number and got some woman who gave me the run around and told me to call the office I used to have the manager break down the charges....but they couldn't refund any of the costs and the main customer service number people can't help me! I emailed a" big wig " within the company who responded with the more complex your tax background was determined the amount they charged you to prepar your tax return......it took all of 20 minutes to do my return and I have a real simple tax background.....I will never recommend or use Jackson hewitt ever again! My mom is dying in the hospital and I really needed the majority of my return to pay bills stacking up because I can't work while staying in the hospital by her side.....shame on you Jackson hewitt and please no one ever use this company for your tax refund preparation service!! I'm so upset about this!! If I could give them a negative star I would give a -5 stars.

I have been a Jackson Hewitt customer for sometime now this year I went to get my taxes done, I was told that I couldn't get the clean energy credit for work that me and my husband are doing slowly because it is very expensive. I use to praise Jackson Hewitt but I will never in life deal with this company agin they are full of it!

My tax professional Chris made my experience a lot less complicated and understandable than I had thought! My thoughts prior to going in and sitting down with Chris was that this was going to be exhausting complicated and challenging but she really shined through with her expertise and encouragement through the process and I’m sooooooo happy and recommend everyone to go see her!!!

I called ahead of time because I have two promissory notes to be sure they could do the taxes. Young lady did not know how to do that but said she would ask a supervisor. Almost two weeks later, she says supervisor won't respond. Called main office and was told I would be called back. Did not call back. When I called for the third time, call center person was very rude I had to go get my paperwork and now find someone else to do them. Never again

Was lied to saying my filing cost was a $100 and ended up costing me over $439 ripped off SCAM avoid this service at ALL COST !

Went to Jackson Hewitt in Wal Mart in Winchester,Tenn.The worst experience in my life of having my income taxes done.She said it would cost 65.00 at first.Then when she seen i was getting 700.00 back and had all my paper work in the computer she said it's now gonna cost 200.00.Then she says they will just take the fee from your refund and charges you extra for that.Nothing But Crooks.

Thanks Jackson Hewitt yall stop by n see Jennifer Clark on Waco dr location