itoolmax.com Reviews | Read Customer Reviews of itoolmax.com

itoolmax.com Reviews | Read Customer Reviews of itoolmax.com

itoolmax.com reviews

734 approved reviews, newest moderated first

Consumer
Oct 25, 2024
Faulty chainsaw
I ordered a chainsaw with telescopic pole order #34703 March 17 I used it 2 times and it never worked well, the switches played up and the power was terrible. It died on me in June . I contacted imax support and the have been making excuses and want to replace the generator and control panel They wanted me to pull it apart and send photos of the wiring. They keep telling me they are waiting from the factory Lots of emails later it is end of October now and I am still waiting for the parts I asked for a replacement but they insist on sending the parts. The batteries are faulty as well.1 was charging better I don’t hold any hope of achieving a result and after reading some reviews I think I have been scammed
Response from itoolmax.comNov 7, 2024
Hello. We understand your frustration and apologize for any inconvenience this may cause you. Please accept our sincere apologies. We will arrange someone to follow up on your order further. Please check your email. Thank you. If you are in a hurry, you can contact us online (we promise to respond within 24 hours) or send an email to [email protected].
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Mark T.
Oct 24, 2024
I’m a real customer
I was skeptical when I bought my cordless trimmer that it would be capable of everything I needed. All I can say is it’s far exceeded my expectations and even hopes it has gone through 2 1/2 inch saplings like nothing with the sawblade attachment. The cordless trimmer is so versatile with all the attachments and powerful enough to do the job and the batteries hold their charge. I would rate this product at 10.
Response from itoolmax.comNov 7, 2024
Thank you for taking the time to share your wonderful experience with us! We are glad to hear that you are satisfied. In addition, we sincerely thank you for taking the time to share your thoughts, and we are lucky to have customers like you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
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Marco W.
Oct 24, 2024
Never get my product
I orderd a product from iTools I never got it Order #62510 They tell me it is delivered 19-06-2024 but nothing . Now I am writing to a lawyer. I hope I get my money back. They replay but I send them so many e-mails , but they don’t want to help , So if they don’t help I am going to write more reviews on more platforms . I wil get my money back , no product no pay but that is not possible in holland , then I get bailiff so I dont want that . So I pay but I want my money back .
Response from itoolmax.comNov 7, 2024
Hello. We understand your frustration. At the same time, we will arrange someone to further follow up on your order. Please check your email. Thank you. If you are in a hurry, you can contact us online (we promise to respond within 24 hours) or send an email to [email protected].
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Doreen M.
Oct 21, 2024
Seniors Dream Grass Trimmer
I’m a senior of 78 years old, I live by myself. Even though I have family that lives up the road from me and cousins who help me with the maintenance of my yard I don’t like always having to depend on my family and friends for help with keeping my yard well maintained. I truly appreciate being able to trim my own grass, this trimmer has wheels and is very light it works so good that even an elder can use this product with ease. I love it and will buy another one when it’s finished!!
Response from itoolmax.comOct 24, 2024
Thank you for taking the time to share your wonderful experience with us! We are glad to hear that you are satisfied. In addition, we sincerely thank you for taking the time to share your thoughts, and we are lucky to have customers like you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
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Nikki R.
Oct 21, 2024
This is our second weed trimmer tool
This is our second weed trimmer tool. The first lasted exactly one year. We have almost 2 acres so we used it often. The down side is that the batteries have such little life. It’s a lightweight tool which is easy on your back also. Can you make a better tool? If so we would also buy one. We like the product but for the price, it should last more than one year.
Response from itoolmax.comOct 24, 2024
Hello. Thank you for your review. Regarding the battery, if you want to order the battery separately, there is a link to the battery on our website. We are committed to bringing quality products to our customers, so we will upgrade the grass trimmer. Please pay attention to our website. Thank you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
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Neall C.
Oct 21, 2024
wall-mounted-steel-storage-rac
I bought 8 steel storage brackets, some £360.00 and every one is faulty, poorly designed and not fit for purpose, the bottom support, under no strain or weight is angled down some15 deg and is dangerous to contemplate putting any load on. I am in the installation business so every one is fitted correctly. They will not accept responsibility for this inadequately designed product, an offer of 10% is ludicrous as they are totally unsafe.
Response from itoolmax.comNov 7, 2024
Hello. We understand your frustration and apologize for any inconvenience this may cause you. Please accept our sincere apologies. We will arrange someone to follow up on your order further. Please check your email. Thank you. If you are in a hurry, you can contact us online (we promise to respond within 24 hours) or send an email to [email protected].
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customer
Oct 21, 2024
I have used the 4in1 jump starter 3…
I have used the 4in1 jump starter 3 times on flat car batteries. It is a powerful tool for an emergency. And it holds its charge after use. I can not praise it highly enough. Well done itoolmax.
Response from itoolmax.comOct 24, 2024
Thank you for taking the time to share your wonderful experience with us! We are glad to hear that you are satisfied. In addition, we sincerely thank you for taking the time to share your thoughts, and we are lucky to have customers like you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
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Carma S.
Oct 20, 2024
Good Spraying
The automatic irrigation system works very well, I put this kit in my vegetable garden.
Response from itoolmax.comOct 21, 2024
Thank you for taking the time to share your wonderful experience with us! We are glad to hear that you are satisfied. In addition, we sincerely thank you for taking the time to share your thoughts, and we are lucky to have customers like you. If you have any questions, you can contact us online, or contact us via email at [email protected]. We will do our best to provide you with satisfactory service.
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