itoolmax.com Reviews | Read Customer Reviews of itoolmax.com

itoolmax.com Reviews | Read Customer Reviews of itoolmax.com

itoolmax.com reviews

734 approved reviews, newest moderated first

Mike
May 14, 2025
This company took my money for a pool…
This company took my money for a pool ionizer. I never got an acknowledgement and no will answer my emails and they won't list a phone to call them. Guess I just lost $130. I will try to get my credit card company to help me get my money back.
Response from itoolmax.comMay 15, 2025
Hello Mike, We are sorry for the bad experience. Since I cannot find your order, I cannot check the order status for you directly. Please send an email with the subject "Order Number + Review" to [email protected], and we will give priority to follow up on your order status. All the best. iToolMax Team
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Kathy M.
May 10, 2025
I ordered a 4-in-one weed cutter
I ordered a 4-in-one weed cutter. The instructions are indecipherable. I did not receive the hex key and somehow I am supposed to lock the cutting head with it but cannot figure it out from the instructions. Spent $230, I would really like for this thing to work. I emailed with my order number more than 24 hours ago, on Thursday 5/8/2024 and have not heard back.
Response from itoolmax.comMay 12, 2025
Hi Kathy, We are sorry for the bad experience. We will prioritize after-sales service. If you find that there are missing parts, please provide photos of the package when you contact us. This will help us follow up and handle the order issues for you better and faster. All the best. iToolMax Team
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Calvey
May 8, 2025
I have yet to receive my pkg and when I…
I have yet to receive my pkg and when I reach out a Jim tells me to be patient. It’s been suiting in Indiana since 4-18-25! I had to dispute as fraud with my credit card company.
Response from itoolmax.comMay 9, 2025
Hello Calvey, We are sorry for the bad experience. In order to check the order status for you as soon as possible, please send an email with the subject "Order Number + Review" to [email protected]. We will follow up with you first. Thank you. All the best. iToolMax Team
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Steven H.
May 8, 2025
I bought a solar outdoor light and all…
I bought a solar outdoor light and all the pieces was not shipped but they did ship them to me. I’m ordering another one now.
Response from itoolmax.comMay 8, 2025
Hello. Thank you for your support. We have received your new order and will arrange shipment for you as soon as possible.
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Fred S.
May 5, 2025
We ordered the 3in1
After our review the company responded back to us in quickly and very professional. They had an order from 2023 that was not ours but had the same name. But the fact they checked and responded makes us change our review to a favorable one. Most companies would not have cared that much. Great job!!!
Response from itoolmax.comMay 5, 2025
Hello Fred Sanford, We are sorry to bring you a bad experience. However, we found an order #10411 in 2023 through your name, and it shows that it has been delivered. Is this your order? Or can you send us an email with the subject "Order Number + Review" to [email protected]? All the best. iToolMax Team
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Ms Billie M.
Apr 29, 2025
I purchased a cordless 6 inch chainsaw.
I purchased a cordless 6 inch chainsaw. The delivery time was excellent. The machine is easy to handle and quite solid, and makes quick work out of difficult situations. The batteries are easy to charge and work well. My advice is, if you are thinking about getting this great little machine, go for it.
Response from itoolmax.comApr 30, 2025
Hello Ms Billie McCormack. Thank you for your feedback! We are glad to hear that you were so satisfied with your experience with this 6-inch cordless chainsaw. Your recommendation means a lot to us, and we hope it will continue to be convenient for you!
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Lisa J.
Apr 23, 2025
The rolling weed eater/ saw is an…
The rolling weed eater/ saw is an absolute amazing tool! I love it !! Bought one for a friend too and she loves it !!!!
Response from itoolmax.comApr 24, 2025
Hi Lisa, Awesome to hear! Happy it’s working so well for you both!
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bosea
Apr 21, 2025
Itoolmax is a toy and not a tool
Itoolmax is a toy and not a tool. If you want to buy it for your kids playing, buy it. However, if you want to buy a real tool for your garden, just forget it.
Response from itoolmax.comApr 22, 2025
Hello bosea, We are sorry to bring you a bad experience. What product did you order? I can't find your order at the moment. Please send us an email with the subject "Order Number + Reviews" to [email protected], and we will follow up on your order as soon as possible. All the best. iToolMax Team
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