Pallo D.
A great gift!
I got this splitter as a gift for my dad and he loves it!
Response from itoolmax.comJun 3, 2025
Thrilled to hear your dad loves his gift! Thanks for choosing our splitter!
iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.
itoolmax.com (itoolmax.com) has 734 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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734 approved reviews, newest moderated first
Pallo D.
I got this splitter as a gift for my dad and he loves it!
Response from itoolmax.comJun 3, 2025
Thrilled to hear your dad loves his gift! Thanks for choosing our splitter!
Bonnie J.
I bought the 3 in trimmer with wheels. I am 76 years old. I thought the wheels on the trimmer would make it easier to use. The wheels won't let me cut the grass short. When I contacted the company, they sent me a video of how to put it together. When I complained the second time, they sent me the same video again. The company told me to take the wheels off, to get closer to the grass, or I could tilt the trimmer up to get closer. The only reason I bought this was because of the wheels. I just want my money refunded.
Response from itoolmax.comMay 30, 2025
Hello Bonnie Jett, Sorry for the bad experience. We have given priority to follow up on your order after-sales. Please pay attention to your email. Thank you. All the best. iToolMax Team
Susan J.
I had fast response, asked a question via email, they got right back to me. With in a day or two my solar light was on it's way to me! Love the light and ordered two more! Great service! Thank you!
Response from itoolmax.comMay 29, 2025
Thrilled you love your solar light! Thanks for trusting us again with your new orders – we’ll always keep our service lightning-fast for you!
Wanda M.
Never received the product. After many attempts on my end to resolve the issue, it has not been resolved. Company no longer responds. Tracking number given does not appear to be legitimate. Tracking number always states labeled waiting for pick up.
Response from itoolmax.comMay 26, 2025
Hello Wanda Mooney, We are sorry for the bad experience. I checked your order and it has a new tracking number, which shows that it is expected to arrive on May 29. Our after-sales team has given priority to follow up for you, please check your email. All the best. iToolMax Team
Lal fak M.
Hello, I recently ordered a 3-in-1 cordless grass trimmer. Here is my order number: 118366. I did not receive an email or tracking number as promised, so I am now eagerly waiting with a very doubtful mind.
Response from itoolmax.comMay 21, 2025
Hello. I understand how you feel. I checked your order and it shows that it was ordered on May 19th. We are processing your order, please wait.
Lynnmarie N.
Ordered a lawn tool that was never received they have no phone number to call there is a fake number posted on the internet but it's out of service... they're only contact is email but they never ever ever answer emails... they did reach out to me with an email at first, saying they confirmed they got my order and they were making a shipping label and that was all. Nothing further. No item. No communication. USPS tracking says they're waiting on getting this item to ship to me. Lots of ppl on YELP complaining too. SCAMMERS. ZERO STARS !!
Response from itoolmax.comMay 21, 2025
Hi Lynnmarie, Sorry to have kept you waiting. However, I cannot find your order by your name. Please send an email to [email protected] with the subject "Order Number + Review". We will prioritize your order status. All the best. iToolMax Team
Lydia R.
Awful so far. Can’t get an answer as to where our order is. On its way is all we get but it has not arrived yet. Now that I’ve read these reviews I’m considering getting my money back from the credit card company. We are really disappointed. I think I made a terrible mistake ordering from these people.
Response from itoolmax.comMay 21, 2025
Hi Lydia. Sorry to have kept you waiting. However, I checked your order by your name and it is expected to arrive on May 23.
Thomas B.
Order number #116184 was received by you. It has not shipped (over a week now), and no one will respond to my emails. Your chat line never seems to be open. I can't review the product because I don't have it. I can't cancel the product because there is no way. Your tracking shipment method provides nothing.
Response from itoolmax.comMay 17, 2025
Hello Thomas, We are sorry to bring you a bad experience. I checked your order and it shows that the update delay after the order entered the delivery system caused the order delivery notification email not to be sent to you. We have adjusted it and sent you a delivery notification email, please check your email. All the best. iToolMax Team