iToolMax provide our customers with Inovative and Quality GardenTools, Automotive-tools,Power Tools which will make their life easier in numerous areas in their day-to-day routine. We offer FREE delivery on all orders, a 30 Day RISK-FREE Trial on all products, and 100% Customer Satisfaction.
itoolmax.com (itoolmax.com) has 734 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Website
itoolmax.com
Category
Furniture Stores
Location
City of Industry, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Good-looking hose holder and quite sturdy. I have to give credit to the designer of this item as it looks much better than usual hose holders from the stores.
Response from itoolmax.comSep 8, 2026
Hi,
Thank you so much for your kind words!
We’re delighted to hear that you love the look and sturdiness of our hose holder. It means a lot to us that you appreciate the thoughtful design. We truly appreciate your support and hope it continues to serve you well!
Best regards,
Support Team
LP
Lisa P.
I give it a 4
I give it a 4, it is very good for small jobs,it is light, easy to maneuver, I got it to do around the landscaping i just had done as a big heavy mower was hard to do on a slant and get it right around the edge of the landscaping, The grass was on the wetter side, there had heavy rainfall the night before, I am anxious to give it a try with drier grounds. It does not require great strength or force. will leave another review when i try it on dry grass.
Response from itoolmax.comSep 7, 2026
Dear Customer,
Thank you for your thoughtful 4-star review!
We’re glad to hear that you found it lightweight, easy to maneuver, and especially helpful for working around landscaping and on sloped areas. We really appreciate you sharing your experience, including how it performed on wetter grass. We hope you have an even better experience when you try it on dry grass, and we’d love to hear your thoughts after your next use.
Thanks again for choosing our product!
Best regards,
Support Team
SS
Sharon S.
Stood behind their pruduct. Great customer service
Product works well ,had to remove wheels because my area is no where near flat. Handled thick weeds and small seedlings well. Light-weight and easy forsenior to handle
Response from itoolmax.comSep 7, 2026
Dear Customer,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re happy with both our product and customer service. It’s great to know that the product handles thick weeds and small seedlings well while remaining lightweight and easy to use. We also appreciate you sharing your experience with removing the wheels for uneven terrain. Your feedback means a lot to us, and we’re always here if you need any assistance!
Best regards,
Support Team
LF
Linda F.
I am happy with my 3 in 1 tool
I am happy with my 3 in 1 tool. It works well. The wheels are a bit wobbly so you have to go slow to get all grass cut with the weed eater blade. Have not used it the other blades so am hoping they work well.
Response from itoolmax.comSep 5, 2026
Hi Linda,
Thank you for sharing your experience! We’re happy to hear you’re enjoying the 3-in-1 tool. We appreciate your feedback about the wheels and recommend taking it slowly for a more even cut. We hope you enjoy using the other blades as well!
Best regards,
Support Team
GD
Grace D.
The assembly process for this…
The assembly process for this weed-cutter is super easy and it is not too heavy to use for the maintenance of my garden. Actually, I'm quite happy with the purchase.
Response from itoolmax.comSep 5, 2026
Hi,
Thank you so much for your kind review! We’re glad to hear that you found the assembly process easy and the weed cutter comfortable to use. We really appreciate your support and hope it continues to make your garden maintenance easier!
Best regards,
Support Team
PV
Pam V.
Replacement ionizer
My ionizer stopped working and there was water in the top part. Although it took some time and lots of correspondence i got a replacement (this time with a rubber band to protect the seal from damage).
Thank you Vicky and Felicia for your time and effort.
Response from itoolmax.comSep 5, 2026
Hi,
Hi, we’re truly sorry about the inconvenience. We've informed our team, and a colleague will be following up with you shortly to assist further. Thank you for your patience.
Best regards,
Support Team
MA
Maria A.
WARNING: Products are trash - iTOOLMAX!!!
WARNING! WARNING! If you are thinking about purchasing this trash, DON'T DO IT! I received a brushless weed whacker that wouldn't even cut grass. I've been trying to return it for months.
As soon as I realized what a piece of crap this was, I reached out. After my first negative review and disputing the charge on my card, they finally got back to me. Since then, they offered me up to 30% refund to keep it. Because I declined, I had to remove all the pieces from the box, take pictures to show that the pieces are all there and clean, and finally they approved a return. Mind you, these emails have been going on for a couple of months.
Now, these are the stipulations for the return:
"To ensure a smooth return process, please note the following packaging requirements:
1.Please pay for the shipping cost, make sure the item and all accessories are complete, and the original packaging is intact and undamaged.
2.Do NOT write, stick labels, place notes, or leave any markings on the inside or outside of the product packaging.
If you are required to provide the sender or recipient information, please write it on a removable sticky note and attach it to the package.
Any handwriting, stickers, or notes on the box will affect the resale condition of the item, and may result in a deduction.
3. Cover the old express delivery order: Before sending, please paste the new express delivery order completely to cover the original logistics information.
4. After shipping, please provide photos of the shipping label and the tracking number for us to verify delivery.
The return merchandise authorization (RMA) number must be included to prevent the return package from being unreceivable by us, which would make it impossible to process your refund."
HOW IN THE HELL AM I SUPPOSED TO SEND A WHOLE BOX BACK WITH JUST A STICKY NOTE? AND WHY SHOULD I HAVE TO PAY SHIPPING? THIS PRODUCT IS TRASH AND THEY KNOW IT!
Response from itoolmax.comSep 4, 2026
Hi, we’re truly sorry about the inconvenience. We've informed our team, and a colleague will be following up with you shortly to assist further. Thank you for your patience.
PH
Paul H.
Every aspect of dealing was terrible
First customer service at first was poor. Shipping was slow. When FedEx did deliver they delivered to a house on another street (fedex issue). After putting it together it was easy to see the edger was a piece of junk. Not worth the $139 I paid for it. Oh you can’t call itoolmax. They do not provide a phone number. Buyer beware. I’ll never buy from them again.
Response from itoolmax.comSep 4, 2026
Hi, we’re truly sorry about the inconvenience. We've informed our team, and a colleague will be following up with you shortly to assist further. Thank you for your patience.