IssuetrakReviews of issuetrak.com

Response from IssuetrakDec 15, 2016

Thank you for the review Stephen! We value your feedback and are always seeking ways to better serve our customers. You mentioned that Reporting was one area of the application you would like to see enhanced. I would invite you to browse the suggestions made by other users regarding Reports in our UserVoice Forum: https://issuetrak.uservoice.com/forums/321864-issuetrak-product-feedback/category/138387-reporting Here you can upvote existing suggestions or enter your own for consideration. Again, thank you for your time and feedback!

Response from IssuetrakDec 15, 2016

Thank you for the review Tudor! Your feedback is very important to us as we are always seeking to improve our product. You indicated that you would like the existing UI to be more modern in appearance. I’ve included a link to the existing UI suggestions in our UserVoice Forum for your convenience. Here you can upvote existing suggestions or enter your own for consideration. https://issuetrak.uservoice.com/forums/321864-issuetrak-product-feedback/category/138423-ui You also discussed the Knowledge base and your need to add additional sub-categories. This is an existing capability within Issuetrak - if you require any assistance with this, I would be happy to have someone reach out to you. On the other hand, if you are requesting a tertiary level to the subcategories, I encourage you to upvote the following suggestion on UserVoice: https://issuetrak.uservoice.com/forums/321864-issuetrak-product-feedback/suggestions/15025839-knowledge-base-tertiary-subcategory Thanks again for your feedback!