Paul
Zero Customer Service
Sent Emails and logged a ticket on the website and no response for a week, and still waiting.. Poor customer service
Response from IssuetrakJul 10, 2017
Good Morning Paul, At Issuetrak, we endeavor to provide the best customer support of any vendor you work with. When that goal is not met, we take the situation to heart and strive to make things right. I see an open Support Issue under your account. You should have received communications from us as we updated the notes - is it possible our emails are being captured by your spam filter? We also attempted to call you by phone but received your voicemail. Is there a better way for us to get in touch with you? We want to assist you and address your concerns as soon as possible. We hope to hear from you soon.




