Marlon L.
Terrible customer service bought my kid…
I originally received a scooter that had a faulty charging port, which was frustrating at first. However, I have to give credit where it’s due — the customer service team responded quickly and handled the situation professionally. Once I reached out, they acknowledged the issue right away and provided a fast resolution. The communication was clear, and they made the process easy from start to finish. While the initial product issue was disappointing, their customer service really came through and turned the experience around. I appreciate how seriously they took the problem and how quickly it was resolved.



