Irresistible MeReviews of irresistibleme.com

Response from Irresistible MeOct 30, 2025

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. We understand how disappointing it must have been to deal with both the return issue and the product concerns, and we sincerely apologize for the inconvenience and frustration this caused. After reviewing your case, we can confirm that all of your orders have been fully refunded. We’re sorry it took longer than it should have for this to be resolved, and we regret that your emails went unanswered in the process; that’s not the level of communication or service we aim to provide. We also appreciate your comments regarding the extensions’ quality. We take this feedback seriously and are working closely with our team to ensure better consistency and durability moving forward. Thank you again for bringing this to our attention. Your experience helps us improve, and we’re truly sorry that we fell short this time.

Response from Irresistible MeNov 6, 2025

Thank you so much for sharing your experience! We’re thrilled to hear that our team could help you find the perfect color match and that you’re enjoying your new extensions. 💖 It’s wonderful to know that our commitment to quality and personalized service made a difference for you. We truly appreciate your support and kind words, and we’re so happy you feel confident with your new look!

Response from Irresistible MeOct 30, 2025

We’re really sorry to hear that you had this experience. While we’re glad the color matched your hair, we completely understand how disappointing it must have been to deal with tangling, especially when you’ve used other human hair extensions before without issues. That’s definitely not the experience we want for our customers. We truly appreciate you sharing your honest feedback; it helps us improve and make sure we’re offering the best possible quality. Please reach out to us at [email protected] so we can take another look at your order and see what we can do to make things right for you. Thank you again for giving us a try, and we’re sorry this time didn’t meet your expectations.

Response from Irresistible MeOct 30, 2025

We’re very sorry to hear you had a negative experience with our customer service. That’s never what we want for our customers, and we sincerely apologize for any frustration or inconvenience caused. We’d love the opportunity to make things right; please reach out to us at [email protected] so we can look into this and assist you directly.

Response from Irresistible MeSep 30, 2025

We are truly sorry for the confusion and for the inconvenience caused by receiving your order with a broken seal. Unfortunately, such issues can sometimes occur during warehouse or delivery handling. For this reason, each set also includes an additional layer of security, the golden strings securing the wefts. As outlined in our Exchanges and Returns Policy (available on our website), returns must include the product in the same condition as received, including the sample weft. The sample is part of the set and needs to be returned unaltered in order to qualify for a full refund or exchange. While our policy does not normally allow refunds or exchanges when all return conditions are not met, we made an exception in your case by issuing a 50% refund. We sincerely apologize again for any miscommunication and appreciate your feedback, which helps us improve our process and communication with our customers.

Response from Irresistible MeSep 23, 2025

We’re very sorry to hear about your experience and truly appreciate you sharing your feedback, Kyrsten! The lifespan and performance of hair extensions can vary depending on how they’re cared for, and the products used with them, and we understand how frustrating it must feel if they didn’t meet your expectations. Our Customer Care Team would love the chance to look into this further and help you directly. Please reach out to us at [email protected], and we’ll be more than happy to talk through your order and explore possible solutions.

Response from Irresistible MeSep 17, 2025

We’re really sorry to hear about your experience, and we completely understand how disappointing this must feel, especially after the time and investment you’ve put in. Our Customer Care team has already reached out by email, and if you could reply there, we’d love the chance to look into this together and find a solution for you. Just to share a bit more about our products: all of our wigs are made with 100% human hair, but the type of hair can vary depending on the specific wig. Most are created from hair gathered from different voluntary donors, which is then thoroughly cleaned and carefully processed to meet our quality standards. We also carry European virgin hair wigs, which are made from untreated hair and might be closer to the look and feel you were expecting. When it comes to coloring, the results really depend on the starting hair shade. We don’t recommend using bleach on our wigs, since the hair is already chemically processed and colored, bleaching can damage the strands and often won’t give the desired result. We truly value your feedback, and we’d love the opportunity to make this right for you.