InvestorPlaceReviews of investorplace.com

Response from InvestorPlaceJan 30, 2026

Hi Timothy, Thank you for sharing your experience and for taking the time to leave a detailed review. We’d like to clarify a few points that may help. Matt McCall’s service with InvestorPlace was discontinued in 2021. Following that transition, Luke Lango’s Innovation Investor became the applicable service. Our records show that your Innovation Investor membership was cancelled on June 24, 2022, and there is no active subscription associated with your account at this time. That said, we’re always happy to review your account in more detail and answer any questions you may have. Please feel free to give us a call at 800-219-8592 or email us at [email protected], and a member of our team will be glad to assist. Regards, InvestorPlace Customer Success

Response from InvestorPlaceJan 30, 2026

Hi John, Thank you for the great review! We’re glad our customer service team was able to provide prompt, helpful, and human support. Your feedback means a lot to us, and we appreciate your trust in InvestorPlace. Regards, InvestorPlace Customer Success

Response from InvestorPlaceOct 24, 2025

Hello Onyechere, Thank you for reaching out. We sincerely apologize for any confusion regarding the charge last October. After reviewing your account, we confirmed that prior communications clarified the Ultimate Crypto service is a paid subscription, not a free e-letter, and that you had 30 days from the renewal date to request a refund. As no cancellation was received within that period, the charge remained valid per our policy. As previously explained via email, options to cancel future renewals or receive a store credit were provided. Please don’t hesitate to contact us at (800) 219-8592 if you have any further questions. We are sorry for any inconvenience this may have caused. Regards, InvestorPlace Customer Success Team

Response from InvestorPlaceOct 9, 2025

Hi Ti, Thank you for reaching out, and I truly apologize for the experience you’ve had. I can understand how concerning it must feel to receive a charge notice for something you didn’t intend to purchase. To clarify, we do offer a number of free e-letters, and we never charge for those. If you’re receiving a notice about an upcoming charge, it most likely means there’s an active paid subscription associated with your account. We’ve requested a bit more information through the app so we can locate your account and cancel any active subscription right away to ensure no unwanted charges are made. If you’d prefer, you can also reach us directly by phone at (800) 219-8592 or by email at [email protected], and we’ll be happy to take care of this for you as quickly as possible. Regards, InvestorPlace Customer Success Team

Response from InvestorPlaceAug 22, 2025

Hi Bev, We want to assure you that InvestorPlace is a legitimate company and not associated with the fraudulent site you mentioned. It looks like you may have encountered a scam website using a similar name (“investorspalace”), but we are not connected to them in any way. If you’d like to verify us or have any questions about our services or pricing, please don’t hesitate to reach out directly. You can contact us at (800) 219-8592 or by email at [email protected]. Our team is happy to provide any information you need and help clarify the difference between us and any unrelated sites. Thank you for bringing this to our attention, and we’re here if you’d like to discuss further. Regards, Investorplace Customer Success Team

Response from InvestorPlaceAug 11, 2025

Hi R Ames, Thank you for reaching out and for sharing your experience with us. We’re truly sorry to hear about the ongoing issues you’ve encountered and the frustration this has caused. We have reached out to you directly requesting additional details so that we can investigate this matter further and ensure any active subscriptions are cancelled. Once we receive your information, we will work to resolve the situation as quickly as possible. You may also give us a call at (800) 219-8592. We appreciate your patience and the opportunity to make this right. Regards, InvestorPlace Customer Success Team

Response from InvestorPlaceJul 21, 2025

Hello hsi-tsang, Thank you for taking the time to share your feedback. We truly value hearing from our customers, and we're sorry to learn that your experience did not meet expectations. We understand how disappointing it can be when investment outcomes don't align with your goals. Please know that your concerns are being taken seriously. As stated in our terms on our website: “None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of the investments discussed in the Services may lose their value after purchase. Past investment results are not necessarily indicative of future performance.” We include this statement to ensure full transparency about the nature of investing and the potential risks involved. Our mission remains to provide insightful research and tools to support our subscribers in making informed financial decisions. If there's anything we can do to help clarify or assist further, please don't hesitate to reach out. We’re always available at (800) 219-8592 or by email at [email protected]. Regards, InvestorPlace Customer Success Team

Response from InvestorPlaceApr 28, 2025

Hi Your Friend, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Carol was able to assist you promptly and made your interaction a pleasant one. We are proud to have her on our team, and your kind words will certainly make her day. If you ever need any further assistance, please don’t hesitate to reach out at (800) 219-8592 or [email protected]. We’re always here to help! Thanks again for being a valued part of the InvestorPlace community. Best Regards, Customer Success Team