InvestorPlaceReviews of investorplace.com

Response from InvestorPlaceJan 14, 2025

Hi Mike, Thank you for your feedback, and we apologize for any inconvenience caused. Providing prompt and effective support is our top priority. InvestorPlace.com offers a variety of free reports and resources to help our subscribers stay informed about the latest market trends and analysis. If you have any questions or concerns regarding a paid subscription, please feel free to contact us at (800) 219-8592 or [email protected]. We have requested additional contact information to help us locate your account and assist you more effectively. At InvestorPlace, we are committed to transparency and ensuring your satisfaction. Best regards, Customer Success Team

Response from InvestorPlaceJan 7, 2025

Hi Rob Verhulst, Thank you for your kind words! We're so glad to hear that Ed's assistance was invaluable in resolving your subscription issue. It's always our priority to explore multiple options and ensure our customers succeed, even when challenges arise, like the payment issues. We truly appreciate your feedback about the WhatsApp option, as we understand how important it is to avoid international phone costs from Europe to the USA. Rest assured, we will pass along your thanks to Ed for his dedicated support. Thanks again, and feel free to reach out at (800) 219-8592 or [email protected] if you need anything else! Best Regards, Customer Success Team

Response from InvestorPlaceJan 3, 2025

Hi Renee, Thank you for providing your feedback. Ensuring that our customers receive prompt responses is our top priority, and we sincerely apologize for the inconvenience you’ve faced. We completely understand how frustrating this situation must be, and we want to assure you that we are actively investigating it. In order to resolve the matter, we've requested additional contact details to help us locate your account and review the charge. We recognize that this has been a recurring issue, and we are fully committed to addressing it as quickly as possible. We appreciate you bringing this to our attention, and we truly value your patience as we work toward a resolution. Please reach out to us at (800) 219-8592 or [email protected]. We look forward to hearing from you. Best regards, Customer Success Team

Response from InvestorPlaceDec 20, 2024

Hi Duane, Thank you for your feedback! We're thrilled to hear that Marnel provided such a positive experience for you. We will be sure to pass along your kind words to him. It's wonderful to know that he was able to resolve all the issues with professionalism, patience, and helpfulness. Marnel is indeed an asset to our team, and we appreciate you taking the time to share your thoughts! Your satisfaction is our top priority, and it's great to know we could meet your needs effectively. If you have any more questions or need further assistance, please don’t hesitate to reach out at (800) 219-8592 or [email protected]. We're here to help! Best regards, Customer Success Team

Response from InvestorPlaceDec 16, 2024

Hi Thomas, Thank you so much for your thoughtful feedback. We truly appreciate you taking the time to share your experience. We're glad to hear that Michelle D. was able to professionally address your concerns and resolve your questions regarding the podcast and newsletter alerts. We'll be sure to pass along your kind words to her. We understand your continued concern about the notifications, and we hope that everything resolves in the next 72 hours as mentioned. If you need further assistance, please don't hesitate to reach out at (800) 219-8592 or [email protected]. We're here to help! Thanks again for your feedback, and we're happy to have had the opportunity to assist you! Best regards, Customer Success Team

Response from InvestorPlaceDec 2, 2024

Hi Anthony, Thank you for sharing your feedback with us. Providing prompt and effective responses to our customers is our top priority. We attempted to reach you by phone, but it seems the contact number we have on file is incorrect. Please call us at (800) 219-8592 at your earliest convenience so we can assist you further. Our analysts are committed to staying informed on market trends, offering subscribers the latest news and insights to enhance our recommendations. If you have any questions about these recommendations or your current positions, don't hesitate to contact our customer success team. As stated in our terms, "None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content." Investing involves inherent risks and uncertainties, and while our recommendations aim to offer valuable insights, past performance is not a guarantee of future results. Thank you again for your candid feedback. We hope to address your concerns and improve your investment experience. Feel free to reach out to us at (800) 219-8592 or [email protected]. We look forward to hearing from you. Best Regards, Customer Success Team

Response from InvestorPlaceNov 18, 2024

Hi Graham, Thank you for sharing your feedback with us. Providing timely responses to our customers is a top priority, and we apologize for any inconvenience this may have caused. We’ve sent you an email asking for additional information to help expedite your refund. We are committed to transparency and ensuring your satisfaction, please feel free to contact us at (800) 219-8592 or [email protected]. Best regards, Customer Success Team

Response from InvestorPlaceNov 18, 2024

Hi Casey, Thank you for sharing your feedback with us. Ensuring timely and effective responses to our customers is our top priority, and we’ve requested additional information so we can assist you more thoroughly. We’re genuinely sorry to hear about your experience with Luke Lango’s recommendations and the losses you've encountered. We understand that investing, particularly in emerging megatrends, can be volatile and may not always align with your personal goals or risk tolerance. While we strive to provide valuable insights and guidance, we acknowledge that results can vary. Luke regularly shares daily updates to keep his subscribers informed about market trends and developments. As noted in our terms, we want to remind you that "None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content." Investing involves inherent risks, and while we aim to provide thoughtful recommendations, past performance is not indicative of future results. We would like to better understand your situation and see how we can assist you moving forward. Please don’t hesitate to reach out to us at (800) 219-8592 or via email at [email protected]. Best regards, Customer Success Team