InvestorPlaceReviews of investorplace.com

Response from InvestorPlaceOct 13, 2026

Thank you for taking the time to share this, and for being a valued subscriber. We’re sorry the webcast didn’t meet the expectations you had going into it — that’s certainly not how we wanted you to feel coming out of it, and we’ve shared your feedback with our team. Our free events are designed to introduce the research and the investment thesis behind an idea — in this case, the framework Luke Lango laid out and the worksheet that accompanied it. The specific stock recommendations that correspond to that research are part of our paid membership, as that detailed research is the product our subscribers receive. We recognize that the distinction between the framework presented in the event and the specific recommendations reserved for the paid service wasn’t as clear to you as it should have been ahead of time. As a current subscriber, your experience matters to us. If you’re still interested in the idea, we’d genuinely be happy to work with you — you’re welcome to reach out to us directly, or to respond with your information, which we’ve requested through the Trustpilot portal so we can connect with you. Thank you again for your candor; we value you as a customer and appreciate the chance to address this.

Response from InvestorPlaceAug 26, 2026

Hi Susan — thank you for sharing your feedback. I'd like to take a moment to explain how our services work, as I think it may help clarify things. InvestorPlace works with a number of analysts, and each of them publishes their own distinct research services — each with its own focus, its own team, and its own separate subscription. Our analysts are continually researching new opportunities, and from time to time they'll introduce a new service built around a specific strategy or idea. That new research is its own standalone product, not an add-on to an existing subscription. This is simply how our publishing model works: each service stands on its own, so subscribers can choose the specific research that fits their goals rather than paying for everything by default. For anyone who prefers broad access across many of our analysts and services, we also offer membership bundles designed for exactly that. Depending on the level, these can include all of our flagship services and, in some cases, everything we publish — which many subscribers find to be the best overall value when they want the full picture. Our team is happy to walk through those options at (800) 211-6357. We appreciate you being a subscriber and value your interest in our research. Thank you again for taking the time to reach out.

Response from InvestorPlaceAug 21, 2026

Hi Mike, First, I'm sorry for the frustration here — this isn't the kind of experience we ever want anyone to have, and we'd truly like the chance to make it right. Because we don't have enough information on our end to locate your account from this review, we've submitted a request for your information through Trustpilot so we can connect with you directly and work through this together. If you're able to share those details, someone from our Member Services Experience team will personally reach out to look into the charge and figure out exactly what happened. You're also always welcome to call us anytime at 1-800-219-8592. We've been in business a long time, and we take situations like this extremely seriously — it's genuinely not something we see often. That's exactly why we'd love the opportunity to learn more, get to the bottom of this charge, and make it right for you. Thank you for giving us the chance to help.

Response from InvestorPlaceAug 21, 2026

Hi Frances, I'm sorry for the frustration this has caused. It's clear something here needs to be looked into, and we'd genuinely like the opportunity to review it and make it right. This is never the kind of experience we want a customer to have. I believe I have been able to locate your account, and I can see that we tried to reach out shortly after your order to welcome you and make sure everything was set up correctly — we left a voicemail on June 1 at approximately 1:40 PM Eastern, but we weren't able to connect, and never heard back from you. I'd still very much like the chance to help, so we'll be attempting to reach you by phone again today to work through this directly. In case the contact details we have on file need updating, I've also submitted a request for your information through Trustpilot — if you're able to reply with the best way to reach you, someone from our Member Services Experience team will follow up with you personally to look into the charges and resolve anything that needs to be corrected. We're a legitimate, long-standing publisher, and we take a situation like this seriously. Please give us the opportunity to get to the bottom of it — you're also welcome to call us anytime at 1-800-219-8592. Thank you for the chance to help resolve this.

Response from InvestorPlaceJun 18, 2026

Thank you for reaching out and sharing your experience. We are truly sorry to hear about the frustration surrounding your subscription and refund request, especially given the serious health challenges you were facing during that time. We understand how upsetting unexpected charges can feel, and we appreciate you bringing your concerns to our attention. Our team has reviewed your account and followed up with you directly to help address the situation. While we’re unable to discuss account-specific details publicly, we do want to acknowledge your feedback and the concerns you raised regarding subscription enrollment, billing notifications, and the refund process. We value the opportunity to review this further and are committed to making sure our customers have clear information about their subscriptions and renewal terms. We appreciate your feedback and wish you the very best.

Response from InvestorPlaceFeb 6, 2026

Hi Anthony, We’re sorry to hear about your experience and appreciate you sharing this feedback. According to our records, the only active service on the account was successfully canceled as of 2/4/2026. Please note that subscriptions can also be managed directly by logging into the website, where you can cancel services and check the status of any subscriptions at any time. If you have any additional questions or need further assistance, our team is happy to help. Regards, InvestorPlace Customer Success

Response from InvestorPlaceOct 24, 2025

Hello Onyechere, Thank you for reaching out. We sincerely apologize for any confusion regarding the charge last October. After reviewing your account, we confirmed that prior communications clarified the Ultimate Crypto service is a paid subscription, not a free e-letter, and that you had 30 days from the renewal date to request a refund. As no cancellation was received within that period, the charge remained valid per our policy. As previously explained via email, options to cancel future renewals or receive a store credit were provided. Please don’t hesitate to contact us at (800) 219-8592 if you have any further questions. We are sorry for any inconvenience this may have caused. Regards, InvestorPlace Customer Success Team

Response from InvestorPlaceAug 22, 2025

Hi Bev, We want to assure you that InvestorPlace is a legitimate company and not associated with the fraudulent site you mentioned. It looks like you may have encountered a scam website using a similar name (“investorspalace”), but we are not connected to them in any way. If you’d like to verify us or have any questions about our services or pricing, please don’t hesitate to reach out directly. You can contact us at (800) 219-8592 or by email at [email protected]. Our team is happy to provide any information you need and help clarify the difference between us and any unrelated sites. Thank you for bringing this to our attention, and we’re here if you’d like to discuss further. Regards, Investorplace Customer Success Team