Charles
I called to cancel last month
I called to cancel last month. Got another charge on my credit card again this month. I have now received the credits for the cancellation.
Response from InvestorPlaceSep 2, 2026
Thank you for providing your information so that we could locate your account. I'm sorry for any confusion around the charges. We take this seriously, and we've looked into it. Based on what we're seeing, your cancellation was processed and any related charges have been addressed on our end — but we don't want to leave you guessing, and there may be a couple of transactions worth walking through together so everything is clear. Now that we have your information, we'll be reaching out to you by phone this afternoon to explain all of this directly and make sure you're fully taken care of. You're also welcome to reach our support team anytime in the meantime. Thank you for giving us the chance to clear this up.




