As an experienced investor I asked some complex questions before I could move forward with a new AI MEGA Plan. The detailed reply was well above average support with other companies.
Not only quality information but reliable back up made promptly. You won't go far wrong with Investor Place but you will need to follow 95% of the recommendations, even if at times you are not entirely convinced. You will be - takes time.
Response from InvestorPlaceAug 21, 2026
Thank you so much for taking the time to share this — it truly made our day. Knowing that our team was able to answer your questions thoroughly and give you the reliable, prompt support you were looking for means a great deal to us, especially coming from an experienced investor.
You also said it perfectly: giving the recommendations time and following them consistently is exactly where the real value comes through. We're grateful to have you with us, and we're here whenever you need us.
Thank you again for the kind words and for being part of the Investor Place community.
IA
Irwan A.
The company and the employer helped me…
The company and the employer helped me with my problems.
Response from InvestorPlaceJul 16, 2026
Thank you for sharing your experience! We’re glad the InvestorPlace team was able to help you in your investing journey! We appreciate your feedback and are always here if you need anything else.
KN
Karen N.
Enrolled in a Monthly Subscription Without My Knowledge
I was enrolled in a monthly subscription for $49 per month without my knowledge. The customer service agent was very nice and said it must have happened as part of a "bundle" of which I was unaware. I had accepted an offer to pay $7 for a book in February, but I did not know there must have been fine print there about the monthly subscription for $49 that I did not want and could not afford. It was my misfortune to subsequently be taken by ambulance to the hospital twice in March with Afib, and I was hospitalized with several strokes. Therefore, I was very ill and not checking my credit card statement until recently. I just saw the monthly charges from February to June, and I called on June 15th and explained the situation, asking initially for a refund of all of the monthly charges. The customer service agent went to a supervisor, who denied my request, even knowing the circumstances, only offering one month's refund. They could clearly see that I had not used the subscription (since I did not know I had it and had not wanted it) or even been to the web site, and still, they would not consider more than one month's refund going back 30 days. So, I asked if they would refund me for the May 13th and June 13th charges (it was June 15th) and the customer service rep went to a manager, and my request for just a two month refund (going back 32 days) was also denied. I cannot express how disappointed I am with InvestorPlace.com and how they treat their customers. This is in addition to what I consider to be deception in not having a customer verify enrollment in a monthly subscription service (which must have been buried in the fine print somewhere!). The customer service agent did not sound at all surprised that I was calling about a monthly subscription service with a fee that I did not know I was enrolled in and that I did not want. I cannot recommend more strongly that you stay away from this web site and that you search for investment information elsewhere. I was clearly robbed of $49 each month from February to May (they are supposed to refund me $49 for June) due to their deceptive practices and unwillingness to work in the best interest of their customers, unlike other investment sites and publishers out there, who offer 100% satisfaction guarantees and stand behind those guarantees. I can only hope that the company sees this review and works to make this situation right and works towards treating their customers better and more fairly, thereby promoting goodwill and better business practices.
Response from InvestorPlaceJun 18, 2026
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the frustration surrounding your subscription and refund request, especially given the serious health challenges you were facing during that time.
We understand how upsetting unexpected charges can feel, and we appreciate you bringing your concerns to our attention. Our team has reviewed your account and followed up with you directly to help address the situation. While we’re unable to discuss account-specific details publicly, we do want to acknowledge your feedback and the concerns you raised regarding subscription enrollment, billing notifications, and the refund process.
We value the opportunity to review this further and are committed to making sure our customers have clear information about their subscriptions and renewal terms. We appreciate your feedback and wish you the very best.
PR
Peter R. B.
He’s Alive! Seriously!
I contacted Investigator Place and spoke to Isaiah who was professional, knowledgeable and very patient with my limited experience investing!
Response from InvestorPlaceMar 24, 2026
Hi Peter!
Thank you so much for the kind words! We're glad Isaiah was able to make your experience smooth and informative. We appreciate your trust and look forward to supporting you on your investing journey!
Regards,
InvestorPlace Customer Success
BK
benny K.
After subscribing to Louie Navellier…
After subscribing to Louie Navellier Growth Investor newsletter online for years, now IVP will not allow me to do so. IPM customer service wants me to complete the renewal by phone. This is simply poor customer service. Also, it sounds like a training issue at IPM.
The people at IPM could improve their business by simply listening to the customer, rather than just following the money. Just my opinion.
Response from InvestorPlaceMar 9, 2026
Hi Benny,
We apologize for your frustration and for the experience you’ve had. For security reasons, when a service has been temporarily cancelled, we ask customers to call us to update any payment information. Based on your account, we’d be happy to have a member of our team reach out to assist you with completing your renewal.
Regards,
InvestorPlace Customer Success
AJ
Anthony J.
Have had a tremendous difficulty…
Have had a tremendous difficulty cancelling the service. Had to wait for 20 minutes on 2 different occasions to get somone on the phone, and my service still has not been canceled. I did finally get to speak with them and they have canceled my service.
Response from InvestorPlaceFeb 6, 2026
Hi Anthony,
We’re sorry to hear about your experience and appreciate you sharing this feedback. According to our records, the only active service on the account was successfully canceled as of 2/4/2026. Please note that subscriptions can also be managed directly by logging into the website, where you can cancel services and check the status of any subscriptions at any time. If you have any additional questions or need further assistance, our team is happy to help.
Regards,
InvestorPlace Customer Success
KK
Kalaine K.
5 star about customer reps, no one making $
Glad my credit card company declined the purchase. Read a ton of reviews here. Looks like ALL the 5 star ratings are about customer reps. I have yet to find any that say they made any money on their financial advice. Wow. That speaks volumes. Glad i paused and did some easy homework, thank you citibank cc.
Response from InvestorPlaceFeb 5, 2026
Hi Kalaine,
Thank you for taking the time to share your perspective. While many customers do comment on positive experiences with our customer service team, our goal has always been to provide independent research and education to help subscribers make informed investment decisions — not guarantees of profit. Investing outcomes vary based on timing, risk tolerance, and individual decisions, and we encourage everyone to do their own research before subscribing. We appreciate your feedback and wish you the best in your investing journey.
Regards,
InvestorPlace Customer success
LI
Luis I. R.
Hi, let me help you.
Hi, I had a very pleasant, professional, and effective experience with Ms. Nicole, who helped me resolve a login issue.
Response from InvestorPlaceFeb 2, 2026
Hi Luis,
Thank you for the kind feedback! We’re glad to hear you had a pleasant and effective experience, and we’ll be sure to share your comments with Nicole. We appreciate you taking the time to leave a review.
Regards,
InvestorPlace Customer Success