Graham D.
they just handled my issue imeadiately…
they just handled my issue imeadiately and my problem was solved!
Response from intellijend.comJun 8, 2026
Thanks for sharing!

intellijend is an ad-automation and analytics platform for music artists and labels. The platform streamlines Meta Ad campaign creation and optimization and ties performance tracking to Spotify-focused metrics to help drive algorithmic discovery for new releases.Loved by major artists like Ben Böhmer, Marlon Hoffstadt, Klangkarussell and more, intellijend is the best way to grow your music in 2025 with real, intentional fans.
intellijend.com (intellijend.com) has 209 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Graham D.
they just handled my issue imeadiately and my problem was solved!
Response from intellijend.comJun 8, 2026
Thanks for sharing!
Donevan D.
Wow, for someone that has a real issue with dealing with the backend of these ad platforms this is the best. Upload your ads, test them to see which ad performs best and save a load of money focusing on the ads that perform best. Highly recommended
Response from intellijend.comJun 8, 2026
Appreciate the kind words!
Seafarer R.
Great customer service and very smooth experience so far!
Response from intellijend.comJun 8, 2026
Thank you!
NouchKat
Very disappointing experience. I paid $250 for this tool specifically to run Meta Ads for my music release, and ended up wasting my entire release day dealing with technical issues and ineffective support. The platform kept giving me errors saying my Meta Ads account setup was the problem, despite the fact that my Meta account is fully functional and currently running other ads without any issue. I followed every tutorial and every instruction provided by support, spent hours troubleshooting, and repeatedly explained that the issue clearly wasn’t coming from my Meta account itself. Instead of actually investigating properly or offering a real troubleshooting session (like a quick call or screen share), support kept repeating generic answers that were not helpful. What frustrated me the most is that my refund requests were continuously ignored or avoided, while no actual solution was being provided. As an artist, release day is extremely important and stressful already. Spending the entire day stuck in support loops instead of focusing on my launch was honestly exhausting. Maybe the tool works for some people, but in my case the customer support experience was extremely disappointing and nowhere near what you would expect after paying this kind of money.
Response from intellijend.comJun 8, 2026
Hey NouchKat, Losing your release day to a support loop is genuinely awful, we're sorry that was your experience. Send me an email at [email protected] and I'll personally go through your case. If you followed the setup correctly and our platform still didn't deliver, we'll refund you!
Jjoe R.
I cancelled my account during the first week of April, yet I’ve now received a new monthly charge for May 17. When I tried logging in to review my account details and payment information, I was unable to access the account at all. Can you explain why I’m still being billed after cancellation and why I no longer have access to manage my account? If this charge was made in error, I expect it to be reversed immediately. An unauthorized charge after cancellation is a serious issue, and if this isn’t resolved promptly, I will escalate the matter through the appropriate channels.
Response from intellijend.comJun 8, 2026
Hey Joe, This is not how cancellations should work and we take these matters very seriously. If you cancelled in early April and were still charged in May, we will investigate and correct it immediately. Please email me at [email protected] with your account details and I'll personally look into what happened.
G.F
Working with Intellijend has been a great experience for our band. Their Meta ads campaigns brought real listeners and followers on Spotify and Instagram. Highly recommended if you want to build a real music audience.
Grant
I guess I learned my lesson. They made an old campaign of mine active at $200 a day and now I don't have “permission” to turn off the ad in my own ad account. Had cancel my card because I got charged over $100 and it's not stopping. Stay away unless you're willing to take a chance.
Response from intellijend.comMay 2, 2026
Hey Grant, We're sorry to hear about your experience, and we understand how frustrating unexpected ad spend can be. That said, we want to be transparent: our records show that the campaign budget change was made by another user, not by our system or our team. We do not have the ability to modify budgets or activate campaigns in your Meta ad account without explicit user action on our platform. Our support team walked you through the steps to resolve this in your chat session and remains available if you need further help. Regarding turning off the ad: Meta's permission system controls access to your ad account, and any restrictions there are managed on Meta's side, not ours. We take these concerns seriously, and we'd genuinely like to help make sure everything is fully resolved!
Leo G.
Very cool service overall. The platform is intuitive and does exactly what it promises. What really stands out is the customer support, super responsive, helpful, and genuinely attentive whenever I had questions. Great experience so far, definitely recommend.