intellijend.comReviews of intellijend.com

Update: After posting this review, the issue was escalated and the team reviewed the situation again. They acknowledged that the Meta restriction was outside my control and agreed to issue a full refund, which is currently being processed. I appreciate that the matter was ultimately resolved fairly. I bought the annual One Artist plan but realised the same day that the platform was not fully usable for me because my Meta Business account had a restriction that Meta confirmed could not be lifted. Since the product relies on Meta integration, this meant I couldn’t use the service as intended. I raised the issue immediately, but the initial responses felt quite rigid and policy-driven, which was frustrating given the circumstances. To their credit, once the case was reviewed more closely, the team agreed to resolve it with a full refund. Sharing this so other artists are aware that Meta integration is essential for the service to work, but also to reflect that the situation was eventually handled properly.

I had a bumpy start on Intellijend but the team actually showed up and helped me out as explained below. But in the end, the campaign did nothing for the song. I tried with a $700 budget to see how it'd go - literally set it up with a member of the team-, about 90% of it was used within 3 days for close to no streams. (I know where the streams we got came from, that wasn't it). Good team, but disappointing results. I might give it one last try before cancelling, see if it was just bad luck. How it all went: Unfortunately, when I tried launching my first campaign, I was stopped in my track by some cryptic error messages when trying to launch, which caused massive frustration on my end and a delayed campaign start on Meta. The first day I was not getting the responses I needed on the chat, just links to the guides I had already consulted, which was quite frustrating as timing is key in those cases. But eventually, someone hopped on a call and actually helped fix those issues step by step, in a very friendly and efficient manner. So while the first impression wasn't great, I do appreciate the team actually taking time and trying to find solutions one on one to make things work.