intellijend.comReviews of intellijend.com

Response from intellijend.comSep 15, 2026

Hey Geoff, a missed demo isn't the standard we hold ourselves to. We're sorry you were left waiting. The bounced email is something we want to look at right away, since that address is supposed to reach a real person in our team. If you still have the bounce, send it over and we'll find out where it's going. Comments are open on our socials, so we're not sure what you ran into there. Same with the site, let us know the browser and device and we'll find out what went wrong. Email me at [email protected] and I'll personally get the demo rebooked at a time that works for you, and make up for the one you didn't get!

Response from intellijend.comSep 15, 2026

Hey bubu, you can set campaigns up yourself in Meta Ads Manager for free, that part is true. What you're paying us for is the music side of it, targeting and setup that's already been tested on releases instead of you spending budget working it out. The campaigns not being clear is a different thing. You should be able to see what's running, what it's spending, and detailed insights at any point, so if that's not what you're looking at, we want to fix it. Send your account details to [email protected] and we'll go through what actually ran and what it did!

Response from intellijend.comSep 15, 2026

Appreciate your feedback!

Response from intellijend.comSep 15, 2026

Thank you!

Response from intellijend.comAug 8, 2026

Hi, thanks for the detailed feedback, and sorry the support experience left you feeling unsupported. To be direct about the account restriction: that decision sits entirely with Meta, not us. We don't have the ability to lift it, override it, or push it through faster, so pointing you to Meta wasn't us dodging the issue, it's genuinely the only channel that can fix an account-level restriction. We'd love to help more directly there, but our hands are tied. That said, getting restricted right after launching a campaign is unusual. Where we did fall short is how that was communicated. Repeating "contact Meta" without warmth or someone actually walking you through it isn't the support experience we want to give, and it's fair that it felt cold and dismissive. Paying for a subscription you couldn't use because of that is a bad outcome. If you're open to it, we'd like to look at the account and support thread, and talk about making up for the time paid but unused.

Response from intellijend.comAug 8, 2026

Hey, appreciate the detailed breakdown. You're right that nothing stops you from running these campaigns yourself in Ads Manager. Where it usually falls apart is the setup itself: picking the wrong objective, targeting that's too broad or too narrow, no pixel connected so the algorithm is optimizing blind. intellijend handles that part specifically for music promotion instead of generic settings, so it's minutes of work instead of hours of trial and error. Also want to clarify that the $700 was your ad spend, we don't take a cut there. What you get on top is the tracking layer: spend measured against actual Spotify growth, which playlists picked up your track, how you rank against comparable artists, and more. YouGrow, and a one-on-one SEO person aren't really doing the same job as us. Playlist pitching, paid social, and SEO are different levers, and it's normal for them to perform differently depending on the artist and genre. That said, if you're open to it, send us the campaign details and we'll look into what actually happened.