intellijend.comReviews of intellijend.com

Response from intellijend.comOct 20, 2026

Hi Pieter, Sorry this was frustrating, but a couple of things here aren’t accurate and we want to set them straight for anyone reading. We don’t delete accounts when a payment fails. If a subscription is unpaid, you get a screen every time you log in that lets you either retry the payment or cancel. So cancelling is always possible, it’s right there when you log in. On the chat: the bot answers first and someone from our team takes over from there. We'll look into why it took longer in your case. As for the price, you can absolutely run Meta ads yourself and some artists do. With us you’re paying for the campaign setup, the extensive data tied to your campaigns and the landing pages. Your full ad budget goes into the ads, we don’t take a cut of it. We couldn’t match this review to an account, so if you send the email you signed up with to [email protected], we’ll handle the cancellation for you personally.

Response from intellijend.comOct 20, 2026

Hi ADDAKISS, Sorry it went this way. Meta changes its ads interface pretty often, so a step in our setup guide can look different from what’s on your screen. That’s why we do onboarding calls where someone from our team goes through the Meta setup with you. If you got stuck there, we’d much rather have fixed it together than have you walk away. Send the email you signed up with to [email protected] and we’ll look into your account and the refund personally.

Response from intellijend.comSep 15, 2026

Hey Geoff, a missed demo isn't the standard we hold ourselves to. We're sorry you were left waiting. The bounced email is something we want to look at right away, since that address is supposed to reach a real person in our team. If you still have the bounce, send it over and we'll find out where it's going. Comments are open on our socials, so we're not sure what you ran into there. Same with the site, let us know the browser and device and we'll find out what went wrong. Email me at [email protected] and I'll personally get the demo rebooked at a time that works for you, and make up for the one you didn't get!

Response from intellijend.comSep 15, 2026

Hey bubu, you can set campaigns up yourself in Meta Ads Manager for free, that part is true. What you're paying us for is the music side of it, targeting and setup that's already been tested on releases instead of you spending budget working it out. The campaigns not being clear is a different thing. You should be able to see what's running, what it's spending, and detailed insights at any point, so if that's not what you're looking at, we want to fix it. Send your account details to [email protected] and we'll go through what actually ran and what it did!

Response from intellijend.comAug 8, 2026

Hey, appreciate the detailed breakdown. You're right that nothing stops you from running these campaigns yourself in Ads Manager. Where it usually falls apart is the setup itself: picking the wrong objective, targeting that's too broad or too narrow, no pixel connected so the algorithm is optimizing blind. intellijend handles that part specifically for music promotion instead of generic settings, so it's minutes of work instead of hours of trial and error. Also want to clarify that the $700 was your ad spend, we don't take a cut there. What you get on top is the tracking layer: spend measured against actual Spotify growth, which playlists picked up your track, how you rank against comparable artists, and more. YouGrow, and a one-on-one SEO person aren't really doing the same job as us. Playlist pitching, paid social, and SEO are different levers, and it's normal for them to perform differently depending on the artist and genre. That said, if you're open to it, send us the campaign details and we'll look into what actually happened.

Response from intellijend.comJun 30, 2026

Hi, you could technically set up campaigns by yourself in Meta Ads Manager. In practice though, there are a hundred ways to get campaigns wrong in there, wrong objective, bad targeting, no pixel data feeding back in. We built intellijend to take that down to minutes instead of hours, with the setup tuned specifically for artists. You'd also be missing everything around the campaign itself. We pull data from multiple sources so you can see your ad spend next to actual Spotify growth, which playlists your song landed on, where you rank against other artists on the platform, ready-made ad packs, and much more.

Response from intellijend.comJun 8, 2026

Hey NouchKat, Losing your release day to a support loop is genuinely awful, we're sorry that was your experience. Send me an email at [email protected] and I'll personally go through your case. If you followed the setup correctly and our platform still didn't deliver, we'll refund you!

Response from intellijend.comJun 8, 2026

Hey Joe, This is not how cancellations should work and we take these matters very seriously. If you cancelled in early April and were still charged in May, we will investigate and correct it immediately. Please email me at [email protected] with your account details and I'll personally look into what happened.