Luc G.
Terrible customer service
Terrible customer service. Do not use
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Insight Pest Solutions (insightpest.com) has 698 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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698 approved reviews, newest moderated first
Luc G.
Terrible customer service. Do not use
Jason D.
Stay far away from Insight! A pushy door-to-door salesman told me it was a no-obligation trial for $50 and that I could cancel anytime without penalty. He had me sign a tablet that only showed a signature box. Well, turns out I signed a 12-month contract. When the service didn't work and I tried to cancel, they hit me with a $250 cancellation fee. Stop paying for ghost services. #Qu𝘰rentseven’s provides real-time, verifiable data so you know exactly where your investment stands.
Ezy S.
Faite attention je cote 1 etoe y a rien qui marche ,il veulent juste votre argent services clients 0 ,,1 ans et pire qu avant
Roy
Meeting with Hanah and talking about the task at hand. I was very impressed with the great customer service, knowledge about all outdoor related concerns and the education of all outdoor pests. Was able to observe Hannah working today and was very impressed to the end. A very thorough and complete job around the entire house. Thanks again Hanah for all your work and showing Insight Pest Solutions they have a great team of workers.
Olga Z.
We had a service for whole year. And were very satisfied with the service. Especially have to mention technician Ricardo who is polite and professional.
Kathleen J.
Mike from Insight gave service today, and he always listens to my concerns and addresses them. In addition to checking the crawlspace, he put a non-toxic spider deterrent in all the nooks and crannys of the garage and shed, as well as around the house. Thank you so much for your continued help!
Susan Z.
Jax was polite, informative and friendly. He went out of his way to ask relevant questions , did not rush me, and made sure I was getting a service I wanted. He explained safety for my pets, and on the day he was very good with my 2 autistic sons. Highly recommended
Ashley M.
Insight pest came to my door offering services in the neighbourhood. The sales guy was very shady in the way he presented the "4 treatments" contract. No cancellation was ever mentioned before he shoved a contract in my face to agree to the treatments. After the first treatment and a free call back I had more ants and wasps in my yard than I ever had before. I asked to cancel any further treatments and was met with a $200+ cancellation fee. So now I'm supposed to be out over $400 for a service that didn't work. I should have read the reviews prior to signing up as it seems this is fairly common. I have received other pest control services and they have always worked after the first treatment. It makes sense that they need to rope you into a contract because no one would ever call for a repeat service since it doesn't work.