Insight Pest SolutionsReviews of insightpest.com

Première visite d’Iris M. aujourd’hui afin d’éliminer nids de guêpes, nombreuses toiles d’araignées et des fourmis près de la fondation. Service courtois et professionnel. Détails de son travail donné via courriel et par téléphone car nous étions absent. En espérant que le traitement fonctionnera tel que promis.

They solved our mouse and ant problems. Abhishek did a great job and was very professional.

I had a very bad experience with this company. The service itself was not very good either. When I later decided to cancel, things became even more frustrating. One staff member told me the cancellation fee would be around $150, but another employee named David later told me it was actually $450. He claimed he was the head manager and “the boss,” and that he had the final say. Getting completely different answers from the same company is unacceptable and extremely unprofessional. The communication was misleading from the beginning, and I feel deceived by the way the contract terms and charges were presented. Very disappointed with this experience and would not recommend them.

Le travail et la courtoisie de Bassiroy ont ete apprecies! Reste a voir si ce sera efficace

Merci Mandy, bon travail!

They were good until I needed them to fulfill upon the warranty. For 2 months texted, emailed, went on company website and filled out form saying I have bugs and spiders. No one contacts me back. Tried several times and last one on corporate site I asked if kelowna was no longer in business. Nothing back so I get another company. Today they reach out with an appointment for my 4th service. I saod cancel, explained and they said although I can cancel anytime I still have to pay for it. They take no accountability that they broke the contract by not fulfilling upon warranty, no response and they said we'll you should have phoned instead. I personally like a paper trail especially for warranty issues. So now they are just going to bill me. So wrong. Be ware. They were good until they weren't.

I made a mistake by signing a contract I thought was for a year that turned out to be for multiple years and when I terminated services for lack of benefit I was hit with a 400 dollar penalty. Bad on me for not reading the fine print.

Le technicien Bassirou nous a bien expliqué les services et leur impact. Il a bien compris ce que nous avions demandé.