Insight Pest SolutionsReviews of insightpest.com

The technician, Michael Miller, was extremely professional , knowledgeable with good listening skills. He deserves a 5 but I had problems with the customer service line (the original appointment was cancelled and rescheduled with no notice of the change to me and the customer service agent was super defensive and a bit out of her depth when I called to find out why the technician had not come on the initial scheduled day).

Worst company out there as a past employee the service doesn’t work it’s a fairy tale the bug disappear because bug come in seasons that’s why as soon as u stop u see them come back year after year.

J'ai eu deux garçons très professionnels et très discrets. Ils nous ont très bien informés de ce qu'ils ont fait et sur les produits.un des techniciens son nom Abderahim merci et bonne job

Bravo Cheikh. Un très beau travail. Un grand plaisir et un grand merci pour votre travail.

I asked them to take care of a mouse problem and I wanted to make sure that whatever they used was not harmful to other small animals as I have many baby rabbits and squirrels and groundhogs on my property. I was told this was not harmful what so ever by a salesperson. What I found out was this was not true. To add insult to injury when someone came to the home to treat my home, they sprayed for ants and spider problems which I did not have and did not request and never took care of anything for the mouse problem. I cancelled my contract right away and they still charged me the quarterly service of $200.00. I spoke to the loyalty department and someone promised to call me back last night and once again, this also was not done. If I want to take care of a mouse problem, it will not be with this company

This company worked like a fraud with me. I needed a pest control service for rodents, and they said they have subscription service which they will fix all the issues and gave me a discount of $200 for 18 months contract. When I said I never need 18 months service, they told me it's always cancelable if I let them know verbally or written before a month. Now as soon as I tried to cancel their service after first two treatments, they start giving all kinds of excuses. And eventually comes back and tell, I need to pay all generated bill and the discount they offered on top of it to cancel their subscription. After repeated call, mail and even they accepted the selling team kind of lied to me while selling their products. They still charged me ~$300 just to cancel the service. The service itself was ok after 2nd treatment we are able to catch a rodent, and our infestation was not that bad anyway to begin with. Before signing with them be careful, they are not honest and getting rid of their service is nightmare.

Mandy merci beaucoup!

We signed a one year agreement and in September I called to cancel and they said I still had until February so we agreed to go ahead and continue our service agreement but in February it would be cancelled, well time got away from us due to life and they continued to charge us up until this month and now they won't refund us our money even though it cancelled in February. When I called in September they said there was nothing else I needed to do that it would be cancelled and no more charges after February. We were going to stay with them and get them to come out as needed but they ruined that. We will go with another company, they are not honest and lost our business. It's sad that they would rather have those 3 months of payments rather than 3-4 years of business as needed. Maybe more than that. -Kenneth & Michelle Gabel