Bobby A.
Total scam!
Total scam!! Never saw anyone on my cameras and been paying monthly. Now I try to cancel service and they want to charge me extremely crazy fees and more months! Don’t fall for these guys
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Insight Pest Solutions (insightpest.com) has 698 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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698 approved reviews, newest moderated first
Bobby A.
Total scam!! Never saw anyone on my cameras and been paying monthly. Now I try to cancel service and they want to charge me extremely crazy fees and more months! Don’t fall for these guys
E-D
Had a door to door salesman come to my home in September of 2025. He said that because he was going door to door there was a special! 80$ every other month for pest control services that would last the 60 day time frame between visits. Im a single mom struggling with roaches that have lived in this house longer than me. I thought it was a pretty good deal. I made a point to ask a few times if there would be a recurring charge and I was told no, I asked a few times about the price and each time I was told it would be 80$ ever two months for services. My home was serviced once. I got charged, I was told they would call to set up the next visit. They never did. I got billed the following month for 80$. I was co fused because one, I did not receive services. Two, I was told there would be no recurring charge. I went to.the website, removed my card info. I then wrote an email, called them, finally got ahold of someone. Explained the situation, had them escalated my "claim" to a higher up. I was called back, there was a voicemail left basically saying that I signed a contract and that it was stated in the contract there was a month charge of 80$ and bi-monthly visits. I am extremely disappointed in their so called customer service and in the integrity of the company as a whole due to how much false information their door to door reps give just to make a commission. Fraudulent income is shameful and these people should be ashamed of themselves for all the lies they tell.
Nadia G.
Ils n’ont pas réglé mon problème dutout. Ont essayé de continuer à me charger même si j’ai deux fois téléphoner pour leur mentionner que je ne renouvellerais pas . Une compagnie qui veut juste de l’argent avec des gens incompétents. J’ai engagé de vrais professionnels qui ont réglé mon problème avec j’en garanti de 5 ans sans que je paye plus et ils ont tout réglé en 2 rendez-vous! J’ai payé insight pendant 2 ans pour rien .
Andrée G.
Merci beaucoup! Syphax a remplacé les produits qui le nécessitaient et en a ajouté. Il a été très efficace, courtois et sympathique!
Mélanie L.
Pire service à la clientèle, depuis à peu près 2 mois que j'essaie d'avoir quelqu'un qui me rappelle pour annuler. Plusieurs appels et courtiers et aucun retour
Denis D.
très bon travail, consciencieux avec bonnes explications. le technicien s'appelle Gabriel Prévost.
Gitane B.
Très satisfaite de la visite de Tarik aujourd’hui! Très courtois et efficace! Service 5 étoiles!
Deborah Mac D.
Very happy with Danny’s visit today. Managing deep snow and still smiling. I’ve been a customer for a few years now and have never regretted acquiring this service. I am in an area with a large new housing development and have not witness any rodent activity and spiders are where they should be… outside!!! It’s a wonderful service. I highly recommend it to anyone who enjoys a pest reduced area.