DON W.
Very Satisfied User
Inogen has always been there with support and advice when I've needed it. Representatives/technicians are knowledgeable and have always had the answer or solution to a problem or question I might have had. I use both the portable and home concentrators and am satisfied with each of these devices. Yes, I wish the portable unit was a little quieter and a little lighter but it sure beats carrying an oxygen bottle around. I also appreciated the ease with which airlines allowed the unit to be used in-flight. It did require a little bit of pre-flight paperwork but being able to use the unit during my flights was well worth the minor inconvenience of having to do the paperwork. I have recommended Inogen to many people and will continue to do so.