InogenReviews of inogen.com

everything I have ordered has been great and when I had trouble with my portable I had a replacement in a day and half

I've had two experiences in ordering that are not up to par. This last time I was overcharged and had to get a refund. Both times, I've had to re-order because the items did not arrived anywhere near the time expected. Upon calling to inquire, I get duplicates!! The Inogen unit is great! Without it I would be homebound. Its a blessing to be able to get out and about and to visit family and especially the grandkids.

great product

System works well-now get insurance to cover it.

I like my g4, but I really need a lightweight backpack for it, as I have a balance problem, and wearing it to one side is hazardous for me. Also, the tubing kinks near the insertion site, and I am concerned about overheating. Otherwise, it's portability and weight are excellent. It is quiet, too. In retrospect, a g3 may have been better, as I am out longer than the extended battery sometimes, and I have to carry an additional battery with me. Maybe the g5 will be just the thing! 😉

In the more than five years I have used this company for my oxygen needs, I only encountered one difficulty which is why I rated Inogen as 4 stars. Unfortunately not once but twice an order for a replacement charger was sent to other people with my name. I'm not sure how these errors occurred because I was asked for my name, birthdate, etc. when I called about needing a new charger. With the second mishap, I asked for a tracking number and that's how I discovered it was sent elsewhere. So I am very careful to repeat my address now. Other than that, I am pleased with the service provided by Inogen.

Exactly as advertised. I'm glad to see the additional versions of the back pack and fanny pack now available. I've never had a problem with mine.

Easy to work with, nice and light weight.