BARBARA A.
completely satisfied
completely satisfied. have not experienced any problems thus far.

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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3,951 approved reviews, newest moderated first
BARBARA A.
completely satisfied. have not experienced any problems thus far.
MARILYN V.
I am not able to carry a tank around with me so when I saw the Inogen I decided to try it it has been great I can use that to travel in the car And when I go away for a weekend. The price is pretty steep and batteries are very expensive
SHIRLEY A.
every time I have delt with inogen i have been completely satisfied
ANITA F.
Extremely unhappy with the unit it is very heavy in the backpack. I would Rather have a lightweight unit that I could use more.
STEVEN N.
This little machine is great and I use it all the time, I love it. I've gone from not wanting to use the O2 when I am out and about to using it all the time. On extended day shopping trips, when we go from one store to another we charge it in the car. With large battery we can stay out all day with no worries. This machine is a Godsent. I love it, I love it, I love it.
DELLASTINE N.
I absolutely love the Inogen portable oxygen concentrator. I have been using it since 2014. I have experienced professional service from the employees from the start. I have recommended and given information about this company. The only thing I have a slight issue with is the cost of the POC machines, I have purchased a refurbished one, now I would like to purchase the new one which is smaller and more compact. Medicare doesn’t cover the cost and they can’t be rented with option to buy.
STEPHEN D.
Great unit! With the extra battery you can have up to eight hours of freedom ( @#2 ) and the car plugin you can can recharge your battery while your on the go, Having a problem with your unit?? they will ship a unit to you over night.
LookingForward
***Follow-up Review: After posting this, within 60 days they reached out to me by email, and I called them. They provided excellent service over the phone, recognizing the need to exchange both my G4 and the battery that wasn't working. Less than 24 hours later, a new unit was delivered to my house to make the exchange, and the battery exchange followed a few days later. Unfortunately, I bought the G3 from a different vendor (but Inogen was able to give me their information via the Serial Number), so will need to take up repairs on it with that company (sigh). Wish I had an option to pay Inogen for repairs on the G3. Lesson learned: only buy direct from Inogen. ****** I love their equipment - as long as it is working. But service is extremely poor to non-helpful. I've had difficulty with my Inogen G3 not resetting, and the answer was that I needed to upgrade to the G4. But I still want the G3 to work because I need it for longer trips. So it is now an expensive paperweight. I went ahead and bought the G4 because I was tired of fighting them. Now one of the $500 batteries isn't working (after 3 months). So frustrating.
Response from InogenJan 4, 2019
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center