InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
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Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
Hubert V. P.
I am satisfied with my Inogen one. I use it when I leave my home. The plastic tubing often becomes crimped at the point nearest to the machine. I have been able to minimize the problem, but it still exists.
Dale C.
Have had mine close to a year and have no problems with it yet. I have set mine on the table and forgot I was still hooked to it and walked away and jerked it off in the floor several times and it still works. I think it is a good machine.
Jay J.
Unit is great, and 12 v charger keeps the battery at 100 % when traveling. Bought the backpack and find it pretty awkward to use but works ok. Only thing I purchased that I might not buy again. Overall this is a super product. My only suggestion would be to lighten if possible, and to have it run in a in a non pulse mode for use with a cpap machine.This would be very helpful when traveling.
Carl P.
Inogen G5 Unit overheats easily when worn with backpack. Beeping is very annoying If unit gets a slight bump during normal use it jars the battery slightly and turns off the unit The system holding the battery to the bottom of the unit is not very secure The backpack is very cheaply made. Just with normal wear the mesh is coming apart making it a possibility that the unit will fall out. I have had to reinforce mesh several times with needle and thread
Response from InogenMar 17, 2020
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST Best Regards, Customer Care Center
jerry B.
some problems by having to remove and replace the battery to restart.
AlS
We love it! We keep the unit in our car and use it while shopping. It's the greatest machine ever. Works perfectly! The large battery is a great option. Have used other machines in the past but this one has been the most reliable.
Joseph de la P.
I love the light weight of Inogen oxygen. I wish there was a way to open the carrier from the bottom, so that the whole machine doesn't have to be taken out in order to change a battery. I now need to set to 3 and oxygen in used faster. the machine seems to get quite warm after being used for a while. Is that normal? Are there batteries which last longer than the ones I have now? I find the strap slips off my shoulder very easily. Is there another way to use the strap, or a different kind of strap?
Kenneth C. B.
I tried living with a tank on wheels for about two weeks before I realized there must be a better way. I contacted Inogen and found the salesman to be knowledgeable and friendly. I had my machine in about three days. Set up was easy and the mobility it gave me was and continues to be terrific. I can't believe how I ever got along without it.