Jacques G.
it's a life saver!!!
it's a life saver!!!

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Tools & Equipment · Petaluma, California
Excellent

Tools & Equipment · San Diego, California
Excellent

Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
Jacques G.
it's a life saver!!!
customer
My unit worked wonderfully for 10 months, then stopped "pumping" The new one Inogen shipped is working perfectly!
James A.
One of the worst decisions of my life was purchasing this unit.It is way too heavy for a person who is already laboring to breathe, it cant be used at less than 41 degrees (I live in NY anyone thinking C..41 degrees is a three or four month average temperature) You cant use it in rain and my oxygen levels drop to low levels when I do use it.The strap constantly slips off my shoulder when Im walking. I guess if you are a person who is confined indoors and sitting it might be ok. But certainly not for me. I would discourage anyone thinking of purchasing this.
Response from InogenMar 13, 2020
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Wayne G.
Since I received my Inogen oxygen compressor, my whole oxygen support has improved! The unit itself is easier to carry and operate. The battery indicator display, the L/minute and alarm are easily readable. Plus it's compact design makes for a comfortable, manageable carry option. I would definitely recommend this product to anyone, and I have!
Ed F.
They are great. We had a problem with our Inogen G5. Called customer service. They had us try a few possible fixes. None worked so they immediately shipped a new machine to us. We are extremely happy we purchased an Inogen!
Billy W.
My only problem is with the shoulder strap. Not tacky enough to keep from slipping off my shoulder. Otherwise this has been a lifesaver!!!!
scott S.
batteries do not hold charge.
Response from InogenMar 13, 2020
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Larry
Went through 3battries would not hold charge after night than you sent me a new unit it would not turn on than you sent the 3rd one it still drains unless I remove battery from unit than some Lady called and said she would send a new battery for all the trouble that I had well it's been over a month and no battery I called and no body could find out about free battery so just one more lie about service I would like to take a hammer to it and send pieces back to you will tell everyone about the lousy service that I recived
Response from InogenMar 16, 2020
Hi Larry, we would like to apologize for your negative experience with Inogen. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 877-466-4364 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business. Best Regards, Customer Care Center