InkproductsReviews of inkproducts.com

I made a purchase order for a refill kit and recieved 2 black inks instead of cyan. I dont use the printer that often and when I went to refill the catridge, I find there is no cyan ink. They say that it cannot be replaced now.

I have been using this company for years but now the site will not let me have access. I attempted to just go to the site and it ask for my user name and password. After I enter it I am told it is wrong. I hope this company has not been hacked or worse shut down. Use caution.

Tom, I have been a customer of your products for over 4 years now, and figure I've saved $1K at least by employing them to my printers over that time. I especially love the new chip resetter for the Canon 270/271 OEM cartridges and the accompanying kit to perform the refills...works like a dream, and print quality is perfect. I have to thank you for all the hard work you and your crew do to keep up with all the new printers coming out, it's fantastic how you continually develop products to meet those demands. If there was a Hall Of Fame for ink products YOU should be inducted... your products are top notch, and your customer service and advice always hit the mark. Great job! You're a true treasure! Mark

Contact with this group was not helpful, at times they are rude. i returned the system after it failed installation. The printer rejected it after several attempts with the same message each time. The system made mess of my printer, the only time that ink came out of the system. I put the system in a bag and returned it the was it came out. Their response was rude and stated the return was not packaged the way I received this is understandable since I attempted to install it several times. They refuse to issue refund because it WAS NOT THE WAY I RECEIVED IT --IMAGINE THAT. AVOID THIS COMPANY AT ALL COSTS. Its cost me $120 to learn this

I bought the continuous ink system and bulk ink for my Canon MX 922. The system works well and the ink is great. Tom and his people back the products 100% and provide excellent customer service.

I have been shopping with Inkproducts for at least 4 years and have gotten nothing but great products and great service.

Brand New HP 5740. Bought the CISS from this Company. Installed everything exactly as shown in their Guide and video. Had some error messages, so called and spoke to Scott. He was helpful and specifically advised me to raise the printer 1-2". Worked great for 3 months, then suddenly for no reason in the middle of a printing session (3 documents, 2 pages each), the color started skipping, and the black totally absent. 3 calls to Scott, and 8 hours inside the printer with the "purge tool ", failed to get the color and Black printing normally again. Lowered the printer back to the ink tank level (Scott denied he ever told me to raise it, but I wrote it down). Don't know if that caused the heads to fail. The part of the block that contacts the printhead in my kit are identical, and don't match the picture in the Guide that shows the color block as wider but shorter. So I had two purge blocks for black printheads. This wouldn't have made a difference, since the black printhead failed to produce any black ink at the head opening even though I was using the correct purge block. Lots more purging and blotting and moaning, until I gave up. Put the original HP starter cartridges in the printer, and started writing this NEGATIVE review to add my experience about this product. $130 wasted, 8 hrs gone. They charge $47 for a new black printhead. Don't fall for the "Lost Cost Fallacy" and spend another dime on parts from this company. Don't buy the kit for HP printers, is what I can tell you FOR SURE. It DOESN'T LAST.

I would warn anybody that does business with Inkproducts DON'T I purchased a CISS for my Pixma pro 100, it failed from the beginning I returned the defective product, had to pay for shipping, a month later I called InkProducts, was told that I would get a refund minus restocking fees(can you believe the defective product is going to be restocked?) was told that is company policy. Still waiting for my refund,