InkproductsReviews of inkproducts.com

Sent them an email through their website concerning a product I bought from them. Never bothered to respond.

Best thing ever!! If you read and follow directions the refill kit works like a charm!!! I had a question the first time and they were very helpful. My only advice is wear gloves!!!

The product works for the first go around. Once the ink runs low, they will never work again. Wasted too much time and money, not to mention ink all over the place. Don't try refilling your ink through this company. The first time I had an issue, they sent me new cartridges which worked. However, once they ran low it was the same thing all over. It all sounds like a great idea, but it doesn't work. When I finally spoke to the owner and I was a little "upset" he faked like he was offended by me and hung up on me.

"One of the worst companies. I ordered their refillable cartridges. 2 cartridges came DOA. I emailed them, and they replaced. Which I thought was good. But their products are poor quality. It didn't last even 6 months. 6 months after, I have 3 bad cartridges. I called back and the rep was not even willing to help to see what she could do. All she said was that I would have to repurchase new ones before the chips on their old ones were bad. At this rate, I will be spending more money on cartridges than the ink itself. I would not ever recommend purchasing from this company. Buyer Beware"

I bought the HP Deskjet 1010 from Walmart for $25.00. I also bought the Continuous Ink System in all black (HP 61) from Ink Products for less than $50.00. I looked up' Best Ink' on You Tube to watch how to install the Continuous Ink System for my HP 1010 printer and watched the video which was in all Korean. I found their tutorial to be the most helpful that was done on YouTube by "Best Ink." I would have bought from Best Ink but they seem to not be available in the US only in Korea. I was able to use the information from that video as well as the video from Ink Products to install my system correctly so that it works for me. I also bought some Museum Putty off of Amazon.com to secure the bottle from tipping since the bottle has to stay open to allow air to flow. I use my printer for homeschool worksheets and also for coupons all the time and have barely made a dent in the ink. I HAVE made a dent in the paper I use though, and will need to buy some more printer paper soon, but not ink!!! Yay!!! I did see that Ink Products sells the inject-able ink refill system as well, which I did not see until after I already purchased the all black system. The inject-able ink refill system is both black and color and was the same price but you get color as well, mine is only using black, but works for me for what I need it for, but I do wish that I would have seen the color inject-able ink refill system first because I would have bought that one instead. I hope this helps someone. I am on a tight budget and this Continuous Ink is one of the best money saving inventions that I have found on my internet searches because of how much I COULD potentially pay for ink doing my normal everyday printing. NOTE: I never had to call the company so I cannot say anything about their customer service. I just researched the Continuous Ink System and Ink Products is the only one that I could find that has a system for my cheap printer. I did see the bad reviews before buying from them, but I felt confident after watching YouTube videos from 'Best Ink' that I could install it correctly and that it was worth the risk based on how much I would now be able to afford to print. I also did have to install it a little differently than both videos because of the materials given to me from Ink Products. I followed the Ink Products video when I had to but I tried to install as the Korean video showed as much as possible. I used the silver tape from Ink Products because the black plugs in the Korean video were not available to me. I also had larger sticky things for "hose travel" so I followed the Korean video most of the way. The very first one next to the cartridge was too big so I left that one off but I turned the hose in the direction it would have gone if it was attached to the sticky thing then the rest I put where they showed in the Korean video, which was on top of the inside of the printer behind the black door. I then clipped the hose on the bottle up onto the clip because it sits without tipping that way. I did not loop it back down in the clip like in the Ink Products video though. I hope that Ink Products changes to the same install system as Best Ink but in the meantime this works and it is a real blessing to me and my family, so I would have to say a BIG THANK YOU TO INK PRODUCTS!!! (And my daughter for proofreading this)

“BUYER BEWARE!!! inkproducts.com is a poor excuse for a business. I called on the phone to talk with them and bought my printer based on their recommendations for the most compatible printer with the continuous ink system. I had nothing but problems with this system. Poor print quality, product failure, did not work as described, incomplete information and excuses as to why this was my fault. I received no response from inkproducts.com after I voiced my displeasure. buy at your own risk!”

Not a widely known company (at least I hadn't heard of them) so I was skeptical to order from them. I called first and spoke to a lady that put my mind at ease about a few things. They allow PayPal payments so I felt additional security using it. However, everything was great. Shipped quickly, setup was fairly smooth, and the CISS has been going strong for a few weeks now. Only negative is that the included directions didn't include the step of pinching the ink cable while taking off the cartridge covers and placing them in the printer. That led to a little bit of a mess and I had to watch one of their youtube videos to figure it out! Take the negative reviews here with a grain of salt. Most happy customers won't leave reviews while the angry ones always do. I'm betting you'll have a good experience if you're thinking about purchasing from them.

OWNER SAID HE HAS BEEN DOING THIS FOR 20 YEARS AND HAS NEVER HAD A PROBLEM WITH THE HP IN SYSTEM...THERE ARE SO MANY BAD REVIEWS POSTED EVERYWHERE...THEY DISABLE THEIR YOUTUBE COMMENTS BECAUSE OF THE BAD REVIEWS...HOW CAN WE STOP THIS SHADY COMPANY FROM RIPPING OFF ANYONE ELSE...MY PROBLEM WITH THEM WAS IT SHOWED RED X'S ON INK SCREEN..THEY SAID IT WAS MY PRINTER, I BOUGHT A NEW ONE, THEN THEY SAID THE CHIPS, BOTH DID NOT FIX PROBLEM..NOW THEY WILL NOT RETURN..THE GUY AND LADY ON THE PHONE ARE BOTH IDIOT CROOKS...