InkproductsReviews of inkproducts.com

I have been using InkProducts Inks and Cartridges for over ten years. The first set I got was for an HP printer with pigment based inks. Everything worked great. A few years later I got an Epson Printer with dye based inks and bought two sets of cartridges for easy change out. It all worked fine. The scanner portion of my printer went bad so I contacted Inkproducts and asked if my cartridges' would work in the updated version of printer I already had. They said I should have no problem so I bought the updated model. I have been using the same cartridges for at least 7 years and they have never skipped a beat and I have always received great service.

This is the worst customer service and terrible products .they are rude on the phone when I received my ink and cis system it was not working ink was all over the place I had to send it back and then when I asked about the replacement the became hostile and hung up on me awful customer service worst company I've ever seen do not buy from them.

I continue to be impressed by Inkproducts.com's service. I bought a CIS, a chip resetter, and a bunch of ink from them. EVERY TIME I have had a question, Tom has patiently offered expert advice that has been spot on. My experience has been 100% positive with inkproducts.com and I recommend them highly. Tom is a real expert, returns calls promptly, and shows concern for his customers.

I have a 4 year old Canon Maxify MB5320, and it stopped working with "Support Code 5105" - something about not recognizing the ink cartridges. I tried a few fixes without any luck, then called InkProducts and talked with Tom. He walked me through purging the cartridges in their Continuous Ink Supply system - which was key to bringing the printer back to life. Accurate advice, clearly laid out - both patiently and courteously. What more could you ask?

My brand new HP 8710 from NeedInk saved money, but so far, the magenta and black cartridges are duds--all I get for a poster that need all four colors are yellow and green. Very poor quality control. I want new cartridges or my money back.

I have used their products for a couple years. I currently own 2 Brother printers, J480Dw and J985Dw. They both have inlproducts kits in them. I have a small business and print a lot of paper. Description sheets, invoices, manuals, etc. The items in my Brother printers have worked flawlessly, and when I have received error messages I have received prompt assistance either through email or phone. When I order it comes in a reasonable amount of time. This isn't a perfect world and sometimes the seller gets blamed for shipping problems beyond his control. I did use their product with a HP 8600 and eventually, before the ink was gone had problems with the printheads leaking continually. I read his review on Brother printers and at this point I am very satisfied. I have tried many of the others, Epson, HP, Canon,Lexmark,etc. and found problem areas. Either ink or printheads. So far, the Brothers just work. I recommend them to any of my friends when they express frustration over printing costs. Now the biggest expense is paper. Not sure where all the negative reviews come from. I've only had experience with inkproducts that have been very satisfactory.

Surprised to see so many bad reviews, I actually have been buying from them for a few years now, we had an HP and now have a Epson ET-4550, and have never had any problems, in fact the very reason I went on here to write a review is because i submitted a question to them as a comment on my order of the four eco tank inks; I read online that the ecotank 4550 uses dye based for the colors, and pigment for the black so i was concerned because inkproducs uses all dye for that model, and so with my order they gave a print out from epson's website showing the correct ink for that printer (which showed all of them 664 inks)and they explained that 664 and 774 are all dye based, and that my printer takes dye based. on a different occasion for my business i bought from ink products and i bought each color separate dye based, and pigment black. a lady called me and asked if i was sure that i wanted pigment black because mixing them could damage the printer, but i insisted that i had read online that it takes pigment black but dye based colors (this was much before the situation above) and she said ok and confirmed the order. so unfortunately my business printer, which is the epson ecotank ET-4750 has a lot of problems with streaking and having to do head cleanings, that i didn't connect until recently, that i have mixed the inks and should has stuck with the dye as Inkproducts recommended. actually i should have looked on epson's own website because you can see when they show the ink that the four are all the same number, which means they would all either have to be one or the other together, and not three different than the one but oh well. anyways im very happy with this company and will continue to do business with them!

DO NOT PURCHASE FROM THE COMPANY!! I would give negative stars if I could. I placed an order with this company inksupply.com (MIS Associates) on 2-28-19, their website says they ship in 1-2 days. Almost 2 weeks went by and I still hadn't received the order or any shipping confirmation. I tried contacting this company many times via email and phone messages to find out the status of my order and finally telling them to cancel the order and refund my paypal payment and they didn't respond at all. I finally contacted the useless Better Business Bureau 3-4-19 asking for help telling them I wanted the order cancelled and a refund. Four days later I received a response through the BBB saying inkproducts.com had shipped the order when I made it very clear I wanted a refund!! I told the useless BBB that was not what I wanted, I wanted the order cancelled and a refund. They responded again through the useless BBB message system on 3-15 saying I could return the items for a refund, which I did, they received the items back 2 days later and still refused to give me a refund.I ended up filing a claim with paypal to get my money back. This place should be shut down.