ira M.
Amazing efficient charger that last all…
Amazing efficient charger that last all day even with multiple charges. I've gone 10 hours with my device and when I got home it still had about 40% left

At INIU, we believe in creating reliable, high-quality charging solutions that keep you powered up wherever life takes you. From power banks to wireless chargers, data cables to car chargers, our products are designed with the modern user in mind—offering speed, safety, and efficiency without sacrificing style. — PLUS! We’re dedicated to ensuring every INIU product meets the highest standards, so you can count on us for durable, dependable power. Customer satisfaction is at our core, which is why we offer a three-year warranty and a friendly support team ready to help whenever you need it.
INIU (iniushop.com) has 327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Appliances & Electronics · Bellevue, Washington
Excellent

Appliances & Electronics · Bellingham, Washington
Excellent
Appliances & Electronics · Anacortes, Washington
Excellent

Appliances & Electronics · SPOKANE, Washington
Average
327 approved reviews, newest moderated first
ira M.
Amazing efficient charger that last all day even with multiple charges. I've gone 10 hours with my device and when I got home it still had about 40% left
Dylan M.
Wouldn't buy anything else had several power banks from Iniu amazing value for money & when I've had to use customer service they have been brilliant the 45 watt mini power bank is the best out there. All family use these items no problems whatsoever
Liz D.
Purchased a power bank through Amazon around 9 months ago. It’s developed a fault, so I contacted Iniu this morning for support. After some trouble shooting, they’ve dispatched a replacement item, within 3 hours of me notifying them of the fault. Outstanding customer service received, professional and handled to my satisfaction! Highly recommend purchasing products from this company and I will definitely do so again in the future should I need to!
Lasse L.
Ordered a powerbank, and would get a complimentary starter charging kit, for buying above a certain amount. It was written in EUR my cart was in DKK, so I was like 1-2EUR short of getting it. As you can't cancel or change orders on their site, I had to write to their support, so the order was already shipped before they replied. Thanks to their costumer support I still got the complimentary starter charging kit, and they did standardize the new-customer gift threshold in EUR to avoid confusion in the future.
Response from INIUAug 3, 2026
Hi, We sincerely apologize for the confusion and frustration caused by this experience. After reviewing your case, we found that the promotion displayed during checkout did not clearly reflect the final eligibility of your order when switching between currencies, which led to a misunderstanding about the complimentary starter charging kit. We also apologize that our support team was unable to provide a clearer explanation and solution when you reached out before your order was shipped. We have contacted you via email with a detailed explanation and a solution to make things right. We truly appreciate you bringing this issue to our attention and hope to have the opportunity to improve your experience. We look forward to hearing back from you.
robert J.
What a terrible and crooked company. I went on their website to look around. I saw a phone charger that I thought might work for me. I soon realized it would not work for me as I do not have a smart phone. I closed the page and the website and thought that's that. BUT, noooo, they just sent me the item I was looking at and are now refusing to pay for return shipping or to give me a refund for a completely useless item to me....
Response from INIUJul 14, 2026
Hi, Thank you for sharing your experience, and I'm sorry for the frustration this has caused. I do want to gently clarify one point so we can figure out what happened: on our platform, an order only gets created and shipped once checkout is completed — meaning payment is submitted, and a shipping address is confirmed. Simply viewing or closing a product page doesn't generate an order on our end. That said, I completely understand it's possible for an order to go through unintentionally — for example, if a saved payment method or address was used and a step was missed during checkout. I'd really like to help clarify exactly what happened here. Could you send us your order number via [email protected]? Once I can get the order details, we'll be able to look into this together and sort out a fair resolution, including the return and refund. Thank you for your patience — I want to make sure this gets resolved properly for you.
Karen
I had bought a power Bank via Amazon almost three years ago. It died about 4 months ago and I had forgotten that I had a 3-year warranty which runs out in October 26. I contacted the company yesterday, and within an hour had an email saying that they would send me a new one . It arrived today. That is what I call good customer service. It's a great power bank I used it a lot before it died. It's easy to use and quite Powerful - comes in its own little sack so you can store the charger with it. Such a joy to find a company who care about their customers.
C X.
Provided me a replacement when the first one did not function well. Excellent customer service and the replacement has worked excellently for the past few months. Thank you.
Esther
Ik heb hier een powerbank besteld en nadat ik even niks hoorde qua verzendbevestiging ging in trustpilot checken. Ik werd een beetje bang door de recensies en besloot een mail te sturen met de vraag of ze mijn order konden annuleren. Ik kreeg als antwoord dat mijn powerbank al verzonden was en hij niet geannuleerd kon worden. Ik vroeg daarop weer terug wanneer ik dan de tracking informatie toegestuurd zou krijgen. Ik kreeg netjes een track&trace toegezonden en heb zojuist mijn powerbank ontvangen! Ik ga hem nu uittesten en gebruiken. Maar ik heb mijn product in ieder geval netjes ontvangen én er werd vlot op mijn mails gereageerd. Hopelijk neemt deze recensie bij sommige mensen wat zorgen weg ;)