Infinity HoopReviews of infinityhoop.com

Response from Infinity HoopJun 9, 2026

Hey Justin, What an amazing journey! 💜 We absolutely love hearing stories like yours. Taking that first chance on the original blue Infinity Hoop and then seeing your first link come off in just 20 days must have been such an exciting moment! But what makes your story even more special is how it became about so much more than just the hoop. Finding a community, building friendships, hosting live hooping parties with Chrissy, and inspiring others through your videos is exactly the kind of impact we hope to create. 😊 It's incredible that people now stop you at work to ask about your hooping videos and your journey. You've become an inspiration to others, and we're so grateful to have you as part of the Infinity Hoop family. And we have to agree, the Red Hoop 2.0 is a beauty! ❤️ Thank you for your continued support, your positivity, and for helping others discover the fun and benefits of hooping. – The Infinity Hoop Team 💜✨

Response from Infinity HoopJun 9, 2026

Hey Breayn, Thank you so much for your kind review! 💜 We’re thrilled to hear that you had a great experience with our customer service team. 😊 It’s always exciting when a new product arrives, and we can’t wait for you to start using it! We hope you love it just as much as so many of our customers do. Thank you again for your support, and we’re so happy to have you as part of the Infinity Hoop family! 💜 – The Infinity Hoop Team

Response from Infinity HoopJun 9, 2026

Hey Rylie, Thank you so much for sharing your experience! 💜 We’re so glad Richard was able to help resolve your issue so quickly and make the process a positive one for you. Getting your concern sorted out within 30 minutes is exactly the kind of support we strive to provide, and we’ll be sure to pass along your kind words to Richard. 😊 Thank you again for your support and for taking the time to leave such a lovely review! – The Infinity Hoop Team 💜

Response from Infinity HoopJun 9, 2026

Hey Soren, Thank you so much for sharing your experience! 💜 We’re glad our team was able to quickly help with the duplicate subscription and get everything sorted out for you. It means a lot to hear that you found the process easy and that our team was kind and helpful along the way. Thank you for taking the time to leave such thoughtful feedback! – The Infinity Hoop Team 💜

Response from Infinity HoopJun 9, 2026

Hey Jewel, We're sorry to hear that your experience left you feeling disappointed. 💜 We understand your frustration regarding the timing of the community trial in relation to receiving your hoop. The community membership is designed to provide immediate access to workout resources, recipes, coaching content, challenges, and community support from the moment of purchase, so members can begin exploring those resources right away, even before their order arrives. We understand, however, that not every customer finds value in accessing those benefits before receiving their product. We're also sorry to hear that the cancellation experience felt frustrating. While our team may present available options or discounts for customers who are considering cancelling, the membership can always be cancelled at the customer's request. We appreciate your feedback, as it helps us continue improving both our communication and customer experience. We'll reach out to make this a better experience for you. – The Infinity Hoop Team

Response from Infinity HoopJun 9, 2026

Hey Jessica, We're sorry to hear that you feel disappointed with both the product and the support you received. 💜 We understand how frustrating it can be when a product does not meet your expectations and when you feel your concerns have not been adequately addressed. Our goal is always to provide accurate information and helpful support, so we're sorry to hear that this was not your experience. We would appreciate the opportunity to review your concerns more closely and better understand what happened. Our team will be reaching out to you via email to look into your case and discuss possible next steps. We value your feedback and would like the chance to assist further. – The Infinity Hoop Team

Response from Infinity HoopJun 9, 2026

Hey Jennifer, Thank you so much for sharing your experience! 💜 We’re excited to hear you’re already seeing the potential benefits of the Arm Hoops. They can definitely give those arms a great workout! 💪😊 We’re also very happy that Kristine was able to quickly assist you with your concern and get everything resolved the same day. We’ll be sure to pass along your kind words to her. Thank you for giving us the opportunity to help, and we’re thrilled that our customer service team left such a positive impression. We hope you continue enjoying your Arm Hoops and all the progress ahead! – The Infinity Hoop Team 💜

Response from Infinity HoopJun 9, 2026

Hey Susan, Thank you so much for sharing your experience! 💜 We’re thrilled to hear that our customer service team was able to help you get your order placed and make the process smooth and stress-free. We know how frustrating payment issues can be, so we're glad the troubleshooting tips did the trick and got everything sorted out quickly. Now comes the exciting part, waiting for your Infinity Hoop to arrive! 🎉 We can’t wait for you to receive it and start your journey. Thank you again for your kind words and for choosing Infinity Hoop! – The Infinity Hoop Team 💜