Imperfect Foods was founded in 2015 with a mission to eliminate food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality eggs and dairy. We deliver them conveniently to our customers’ doorsteps and pride ourselves on offering up to a 30% discount compared to grocery store prices. We are now a part of the Misfits Market family!
Imperfect Foods (imperfectfoods.com) has 294 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Also known as
imperfectfoods.com
Website
imperfectfoods.com
Category
Grocery Stores & Markets
Listed on Five Star Index
2026
About these reviews
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The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Totally inconsistent in how much food you get for the money. One week you might get a decent size zucchini, next you get a tiny one for the same price! It a rip-off! Same with green beans, beets, etc. Basically, the only safe things to order are jars and cans. Otherwise you will be way overpaying and getting an almost non-existent quantity of product. Very disappointed.
Response from Imperfect FoodsApr 8, 2022
Hi Ivanna, thanks so much for sharing your experience, but we are deeply sorry to hear that you didn't enjoy your subscription with us. We're taking this feedback back to our team to help us improve moving forward.
JB
Jenny B.
I have ordered from them for several…
I have ordered from them for several years. They have great cheese and fish. I have had good experiences with them and food is fresh. I can skip orders easily whenever I want. They are a good value. If I have occasionally been missing an item, I emailed and have always been reimbursed.
Response from Imperfect FoodsApr 8, 2022
Thanks so much Jenny for eating wonky and fresh with us! We a-peach-iate you so much and we're glad to be fighting food waste together! Also especially happy to hear that you're loving the cheese and fish too! 💚
TW
TwoInOne
Evil incarnate. They are the problem and not the solution
I can't speak for the actual food or the service, but from what I gathered by just creating an account I can tell they're really shady. Never placed an order but got charged because according to them they are a subscription service. Lol...Great, wish they would have told me that when I created the account! Terrible terrible terrible company with shady practices completely stay away.
And the main reason I never created an order was because the food you offer is way overpriced. Way overpriced! I can buy regular food for cheaper than what you guys offer. And if you're trying to make a cut on it being a delivery service, well you guys have a lot of problems ahead of you lol. Many are doing it way better than you, way more efficient, and way cheaper.
You are thieves, wolves in sheep's clothing. Demons and Satan's spawn.
Edit update- sorry for your pathetic response, but I have more ammo against you. You claim that you're saving food from waste, but the restaurant industry uses the same food you do. You have just found a ploy and a way to attempt to profit from people that don't know what's really going on out there. You really are the evil of this world, and you will burn in hell for it. Charging extra just to get people food? You are part of the problem and not the solution. You guys really suck bad.
As a matter of fact, I am about to come into some money, and I think I will start a movement against you. Shut you down. This is how much you suck. This is how much you are evil! I'm coming for you, good luck.
Response from Imperfect FoodsApr 1, 2022
Hey there - we're really sorry for this misunderstanding and hope that you'll consider giving us another go in the future.
JR
Jiachang R.
One star would be too much
I tried to contact them just a few hours after the shopping window is closed to cancel my order but got no response. They only replied to me on the delivery day saying there is nothing they can do. What makes them think they can just randomly pick something for someone and make the person pay for it? All things came in their box are really not worth the price I paid for, even though I wasn't meant to order them in the first place. Lesson learnt and I will never use their service again.
Response from Imperfect FoodsApr 1, 2022
Hey there. We're sorry to hear that you didn't have the best experience with us. We did want to let you know though that we are a subscription service so you'll need to skip your orders whenever you don't want to receive one. With that said though, we apologize that we didn't meet your expectations and we appreciate your feedback.
NO
Nonny
Negative stars! BEWARE! AT THE CART AND AFTER
IF I could do this with a minus, I would. I thought I would sign up for Imperfect Foods because I like the concept and had been moderately happy with Misfits Market. HOWEVER, on my first and only attempt at an order I discovered that Imp. Fds had "helpfully" added $50 worth of items to my cart that required that I remove one at a time. It did not set well with me so I cancelled the entire order. That was last week and since then I have been inundated with email "spammers" and advertisers of which I have zero interest. So BEWARE of Imperfect Foods both at the check out and afterward. I don't think it is worth the trouble.
Response from Imperfect FoodsMar 23, 2022
We're so sorry to hear about your disappointing experience with us! We apologize for any confusion, but as a subscription service, you are put on a delivery schedule once you sign up. You then have the option to fully customize each order, or skip the order altogether before your shopping window closes. For any other help please reach out to our customer care team: bit.ly/2FYqBdx
AH
Amanda H.
Unreliable and questionable quality
I’ve only gotten one box so far and am disappointed. I had high hopes for this service as prices & shipping seemed reasonable and I loved the concept of not letting food go to waste. However, I was notified the day before my box was delivered that 3 items were no longer available and I wouldn’t be getting them. When I got my box, there was one item missing that I paid for. The nectarines were somehow rotting and rock hard at the same time, the blood oranges tasted disgusting, half the eggs were broken, and there was a PIECE OF RUBBER BAND in one of the bagged salads I was eating. Pretty hard to plan meals or make recipes when everything is so unreliable. Customer service did refund me for the missing item and broken eggs but it’s a hassle to even have to go through all that. I was curious if the issues I had were common so I looked up reviews… & wow this company seems hopeless. I’m unsure if I want to give this another go or not go through the trouble.
Response from Imperfect FoodsMar 23, 2022
We're so sorry to hear about your disappointing experience with us! That definitely isn't the kind of Imperfect we're going for. If you haven't already, can you please send a note to our customer care team so they can get this reported to our team and make sure to refund you for any items you weren't able to enjoy? bit.ly/2FYqBdx
DT
Desiree T.
Stay away!!!
I NEVER authorized this purchase. I had to put in a card just to look at their page. Never "checked out" or anything. After seeing the crap they offer and their prices, I decided not to purchase. Today I come home to a box with 3 oranges, a bunch of wilted green onions and 2 lemons. Checked the bank acct and was charged $30+ for this! What the?!?! I will be reporting them to the BBB and disputing the charge in my account. This is ridiculous!
Response from Imperfect FoodsMar 23, 2022
Hi there Desiree! We're so sorry to hear about your disappointing experience with us. We are a subscription service, so once you signed up with us the website showed you the date of your first order and gave you an opportunity to shop and customize your order. If you didn't skip that first order then it was shipped. Please reach out to our customer care team for more details and for help cancelling your account! bit.ly/2FYqBdx
ME
Melissa
I love Imperfect Foods
I love Imperfect Foods. First of all, I can tailor my order or skip the week altogether. Easy. The quality has been excellent. The service is amazing. We have a snowstorm outside and the delivery just arrived. Life changing. I am serious.
Response from Imperfect FoodsMar 3, 2022
Thank you so much for choosing to be a food waste warrior with us! We appreciate getting to eat wonky and fresh with you and we also grape-ly appreciate the shoutout and support! Big love to you! 💚