Imperfect FoodsReviews of imperfectfoods.com

always good and yummo stuff some weeks i dont even add stuff because its all great. so many new favs and old friends

I’ve been a subscriber since sometime in the fall of 2021 and have been receiving small ordered approximately every other week. I’ve been meaning to unsubscribe, but getting a few items of theirs that I really like is too convenient. These items are their legacy free range eggs (only ONE egg has ever come broken out of about a dozen orders), some kale wraps, a sauce, and some other items here and there. What I have learned about this service after trial and error is that produce just isn’t worth it. Although a good idea in theory, their “imperfect” conventional fruits and veggies are incredibly expensive and are literal garbage. They describe the foods as having scuffs or being too small, but are sometimes inedible in the sense that they never matured (as was the case with avocados with extremely hard flesh… I’m Caribbean, we call this “pepita” because they’re just no good to be consumed), and blood oranges that have dry, hard pulp although they look fine from the outside. I could go on, but I tell myself never to order fresh fruits or vegetables from them again because I am constantly let down. Their packages products (pantry) are fine. The Minor Figures oat milk is delicious but now too expensive (didn’t use to be) - one item I love and can’t find anywhere else. I know this works for some folks, but if anyone were to ask me if I recommended Imperfect Foods as a service, I’d say “eh.” Their house brand reminds me of Trader Joe’s, and some conventional products can be cheaper than in store (like their Feta crumbles), but if you want to help the cause by reducing food waste and buying “imperfect” produce, you are at risk of just wasting your money. Their customer service is alright. I’ve received the wrong item or have had items missing in my box and they are quick to resolve issues. I also received a box and wasn’t notified, so I had to throw out the perishables, but they also refunded those. However, reading that they treat their employees poorly, I feel more inclined to cancel this service.

I have had great experiences with Imperfect Foods! If anything comes damaged (which rarely happens), they credit it back right away. I love all the organic and/or unique options! Service is quick and reliable. I've been a customer for 2 years, and plan to continue!! Do yourself a favor and check them out!!

Want to know the reality of what its like working at imperfect foods? There is garbage laying around everywhere. Oh and the food isn't even all "imperfect." They also dont reuse ice packs or boxes like they claim to customers they just let them pile up around the warehouse. There is tons of plastic waste here which seems very counterproductive to the mission. Along with the fact that they don't invest in workers, they would rather have all temporary workers so they don't have to pay benefits. There is alcohol and drug bags all over the parking lot. We even found a used condom inside, nice right? There isn't even enough parking for employees. Imperfect Foods completely lacks integrity. They have compromised their so called "values" trying to become profitable. Corporate greed at its finest. There are no standards at this company, purely just trying to make money off people who think they're doing something good for the planet but creating tons of inorganic waste in the process.

Imperfect Foods has made grocery shopping so much easier for me AND it helps me live more sustainably-- truly a win-win! They've recently launched an app with push notifications which makes the shopping experience even easier, and I'm always so excited to see all the food I can shop from each week. It's made me appreciate where my food comes from and the farmers that put in hard work to produce it. Thank you Imperfect Foods for being such a great staple for my family!

I love this company! Great customer service, convenient and easy to use, delicious groceries right to my door!

Timely delivery (even heavy boxes brought upstairs to my apt door!), clean app/website, easy ordering, constantly working to improve and provide new products, niche/high quality snacks and cheeses. I’ve discovered many of my new favorite brands through imperfect. Love the opportunity to support small businesses and farmers. This is the only food subscription service I’ve kept consistently for over a year!

I've been buying from IF for about 3 years now, initially every other week, but since the pandemic, I switched to weekly to avoid stores. I like that I can find largely organic, high quality, affordable and unusual choices for filling our fridge, freezer and pantry at a good price point. Periodically we might get a mushy piece of fruit, or some smushed packaging, but I usually get a refund within a couple of hours contacting customer service. The negative reviews on here must be from miserable internet trolls who have not actually contacted customer service, because they have always been top notch when i have needed a reimbursement. Ps. I hoarded all my boxes and bubble wrap in the garage for a whole year because we had selling our house and moving on our calendar so I knew we would put every box to use and bubble wrap to use!All those boxes are neatly stacked in our storage unit and when we are done with our move I'll recycle the bubble wrap and boxes, bit by bit. I am a happy Imperfect Foods customer.