Imperfect FoodsReviews of imperfectfoods.com

Their produce is fine, but somehow, across the board, their packaged items are disgusting. I've never had to spit out a cheese cracker before. I cooked a package of their marinated chicken, tasted it, and threw out the whole pan. Their chopped pancetta tasted like dog breath smells.

Imperfect foods doesn't care about the environment at all. It's just marketing to make you believe you're helping the environment. All they're doing is buying "imperfect" food on the cheap for wholesale, and up charging it to buyers for huge margins. Case in point, most of their non-produce store brand items are the same things you would find at Wal-Mart and Grocery Outlet, just with the Imperfect name. Not to mention that just about everything is swimming in plastic packaging. But the biggest issue for me and my neighbor who's been their customer for many years, is that they charge a lot more money now ever since they've unionized, this is the perfect example of why I dislike unions; prices skyrocket! There's no value in it anymore, we've been skipping boxes for over a month now. Once you start looking at what they're charging per ounce or per pound you see it's all a very, very poor value. The prices are now the same as my local farmers market and I'm in San Francisco so you can just imagine how much these scammers charge for almost rotten food. Support your local farmers by buying fresh, full of nutrients food at your local farmers market instead of this nonsense or shop at stores like Trader Joe's where there's constantly traffic so the food is fresh. And if for some reason you're being lazy or can't go shopping, just know that there are great delivery alternatives out there that aren't unionized and won't sell you expired Grocery Outlet rejects, those services are: HelloFresh, GoodEggs, Home Chef, Tovala, Factor, Blue Apron, Freshly, Blue Carrot, Martha & Marley Spoon, Hungryroot, Butcher Box, Sunbasket, Daily Harvest. Heck even the Whole Foods Market delivery service by Amazon is cheaper at this point. But the best part about all those services I just mentioned is they all offer first-time customer discounts and most likely free shipping. But if you really want to prevent waste and save a LOT of money, look into Too Good To Go, I get about $30 to $40 worth of almost expired food for $5 at my local grocery store, restaurants are also on this platform and sell food they were going to throw away daily but you can grab it for no more than $6. Too Good To Go is amazing if you can find a buffet that's on the app, me and my neighbor drive 30 minutes to a buffet that supports Too Good To Go and we get about a week's worth of food for $5 Shout-out to Veronica Cruz for never responding.

A select few items are actually priced well. Most things are far more expensive than the local grocery store, plus almost every time, they'll cancel a few items on delivery day. So you can't plan your meals around what is supposed to be delivered. As a positive, their paneer is really well priced and I love their "seasoning for all the things."

While this was initially a good service I have had multiple orders not delivered over the past month without any warning. Every single order has contained broken items. Although the customer service will refund this it is such a waste and obviously nothing is being done to improve things. Also a lot of the perishable items (chicken/beef etc) dont have best before dates which is insane.

I absolutely love Imperfect foods, I've been a customer for six months now. It took getting used to having to go in every Thursday and change my order. I don't like the foods they pick for me so I just delete them and get what I want. I'm very impressed with the quality of the produce and the snacks they up cycle are so yummy. Free shipping after 65 dollars and delivered to my door plus you can skip whenever you want to. I highly recommend it and it's a great cause!!!

Cancelled my MM boxes last week because I placed order. I always make sure order limit is reached to place order. It was not filled. When I complained they said I didn't complete the order, which I know I did. So this week I get e-mail from them on Friday that they billed my payment for it . I checked and surely they have a box picked for me. Not exactly what I would have selected if I did want it. Billed on Friday and said it was being packed to be shipped out. No notification that it has left warehouse yet. If it sits in warehouse for 4 days before being shipped I can imagine what it will look like when I receive it. I don't think they even bother to check their cancellations thinking that we will just accept it whenever they want to send it. Don't know how to cancel out when you go the their page to cancel and fill out everything they ask for. Guess I will just have to call credit card company and tell them to reject any charges from then from now on.

We have been using Imperfect for two years in tandem with another local supermarket food delivery service. The quality of Imperfect items is comparable. The customer service of Imperfect is better (they routinely respond quickly to errors in order or spoiled foods with credits, while the supermarket system can take more than a week to even respond via their automated system.) Imperfect uses less packaging and they take back the packages that are reusable. They also include a few gifts with each order. The delivery people are routinely pleasant, professional, and punctual.

Incredibly disappointing quality of packaging which made food inedible. Frozen items were not packaged correctly and were thawed by the time the box was delivered. This has been a constant issue which I have tried to resolve over several boxes. Instead of giving a refund they give a credit toward future boxes so you continue to have to order only to throw the food away.