IHOPReviews of ihop.com

My driver waited over a half hour at the window for my delivery order and she says she has to do that all the time! I'll never order from you again. My breakfast was almost an hour overdue!

I placed an order day before with IHOP in FAirfax, VA location to make sure gets delivered on time for the morning, but still they managed to screw it up and deliver it 30 minutes late. I spoke with manager, but she cared less. Very bad experience.

Thank you for employing kind people. The breakfast isn't fancy, you could do with more options for people who don't eat sausage and bacon, but the service is always an A+, you employ nice people, I am treated well, and there is something on the menu for kids to grownups. IHOP is dependable and excellent because I can walk in day or night and get treated well.

Ordered online 2 Family Breakfast with Grits ($60.00) at the E-West Connection location. Arrived there and stood at front counter for 8 min. without any kind of acknowledgement, all staff seen me standing at front door, but they was too busy talking and joking with each other. 3 staff members actually walked right pass me (nothing said).When I stop a staff and received my order and returned home I notice that there was no bacon or sausage with my order. so I called to let them know about the situation and was told to come back so could give me the rest of my order ( 8 miles) I arrived there..asked for a Mgn. as I was waiting for a Mgn. a waitress came up front asked the next person how many in his party he said 6 and she said ok and walked off,,never came back(wearing what seems to be small rollers in her hair) she was LOUD TALKING about working a double shift. I will NEVER GO BACK EVER. MGN needs to start screening their employees !!!!!!!!!! They still shorted my order..should have been (16 sausage & 16 bacon) no where near that!!!! Very Poor Customer Service!!!Those type of staff members will run your business in the ground.( They don't care)

I mean what can i say, its ihop lol. Not the best but not the worst. I generally prefer a "mom and pop" diner but sometimes i just want that ihop experience. It's like white castle, sometimes you just get the crave. The service is always good though.

I was very upfront about my allergy yet they did not accommodate me at all for it and left it up to me to guess what contained my allergy or not. -This is the IHOP in Salem, MA

I ordered delivery from the 153rd street location in Olathe, KS. The order was delivered and it was not correct. I received an order for someone else. I contacted the restaurant, and a manager said it would be easier if I just reordered, and she would refund the first order, and watch for my ticket and rush the order out. I did this and an hour & 1/2 later I finally got the order, again missing some items but it was 9pm at that point so just dealt with it. To date a week later I still do not have the refund from the first order. I have tried calling this location 4 different times and the phone rings off the hook and then someone picks up and hangs up the phone. I have contacted their corporate office, just waiting for them to make this right. Avoid this location, nothing but issues.

I went to the one in Pinecrest, Fl today . The staff was not waring a mask ! Jeffery, our waiter , had the worst attitude I've ever experienced. We spent 1hr 20min just for breakfast! The service was super slow , after waiting for 40 min after we ordered, he brought the eggs first and said he would be back with the pancakes and toasts ..after another 15 min , when everything was already cold , he came with the rest of the food . Terrible service ! never be back again !!!!