IHOPReviews of ihop.com

I made a online delivery order with IHOP in Emeryville, CA. When I received my order all my food was not in the order, 3 items. I called the restaurant to inform them. I ended up having to go to the restaurant to get my food after I paid for a delivery. I was told I would get refunded some of my money which did not happen. The manager was very dismissive when talking to me. He started speaking with someone else before helping me after waiting over 5 mins before he came to the front, then before he was finish with my problem he started helping someone else. They wanted me to contact DoorDash but the mistake was not DoorDash fault, and it says in the order email to contact restaurant for order & delivery problems. DoorDash didn't mess up the order, they just picked it up and delivered.They tell you some bs about having to contact DoorDash because they don'thave access. I didn't place the order through DoorDash, I placed it through IHOP. I really don't appreciate having to go to the restaurant after I paid for delivery that was the whole point so I didn't have to go there. I also didn't appreciate the manager's attitude toward it all. They need to make sure orders are correct before they leave the restaurant. They won't get any of my money ever again.

DO NOT VISIT THE IHOP ON INTERNATIONAL DRIVE ,ORLANDO FLORIDA. Service was terrible ,over priced ,and not very large the waitresses stood around talking and falling out with the kitchen staff.When we were leaving i entered my card but the waitress wouldnt return my card until i put in the tip ,of either 5,10, or 15 dollars.i told her i wasnt giving a tip as the service was terrible but she insisted and wouldnt return the card.YOU HAVE BEEN WARNED DO NOT GO..

My experience with this store #1497 was great, my server was Gwendolyn and the GM was Monica, my food was great and they treated me so very good I left a tip bigger than my food cost, they are turning this store around in my opinion and please pat your employees on the back for me, I will definitely go back and tell my friends to give them a try, Thanks

My wife and I recently visited IHOP 5692 on Dennis McCarthy Drive. She ordered Salisbury Steak with potatoes, and Yellow & Green Beans. I had the Roast Turkey Dinner with potatoes and Broccoli. The service was prompt, not rushed, and she checked back with coffee and water while checking if everything was okay. Both meals were a good size, the turkey was tasty as was the Salisbury Steak. What impressed us was the vegetables which tasted fresh and were not overcooked or mushy. All told, it was a great dining experience.

All through the whole month of December ihop has had free delivery here in texas I don't know where they are doing it elsewhere.No minimum so I just ordered 2 sides for under 8 dollars.This is a great deal and a great time to order ihop.Sides made a great snack .24 hour delivery for free you cant beat it

The hostess told us the wait was about 20-25 minutes, ok no problem. Within 10 minutes we were seated. The waitress we had was apparently new, however she was also slow. My husband's order came out first, actually the pancakes came first then the rest of his food after he had almost finished his pancakes. We had to ask her to refill his coffee. Finally, my food came out. It was cold. I asked for the manager. The waitress came out and asked me what the problem was, first time I could actually hear her say something. I told her that I wanted the manager because my food was cold. She left, came back a minute later and asked if I wanted my food remade and my husband answered yes. Then the manager came and I explained to her everything that had happened since we sat down. She then brought my breakfast out. The waitress had given us plastic flatware but the manager was able to find actual flatware. When I paid for our meals, the waitress did not even give me back the correct change and told me that they didn't have any change. She gave us a dollar out of her tips and told us to keep it, I left it on the table along with our tip. This waitress was inexperienced and should not have been put on a super busy shift, especially alone. We were not the only ones that had to send food back.

My sister and I went to the IHop iat 3150 Orlando Drive on Friday 12/9/2022 .All of the staff were friendly . Our server ,Naiya Holder was personable , friendly , courteous ,knowledgeable and attentive to our needs. She enjoyed catering to our wants . Btw, the restaurant was clean, well lit ,and decorated in a friendly welcoming manner .

My account was used to place a pickup purchase order in California and I live in Virginia. I went online, changed my password and wanted to send IHOP an email advising regarding a possible hack and to look into this since online fraud is on the rise. I filled up the contact us form 4 times, twice on Mozilla Firefox and twice on Microsoft Edge and all I get is "Error 500", bottom line it didn't go through and they will not get this notice from a concerned customer to be on the lookout and take the necessary precautions. The thief who placed the order used redemption code and whatever points I had in my account. IHOP, if you see this message and care about your customers and take action, you better send me an acknowledgement that the issue will be addressed not only for me, but for everyone else that uses your online portal. Thank you