ICEPUREReviews of icepurefilter.com

Thank you ICEPURE for your prompt delivery and assistance. The pricing is excellent and I hope to reorder your refrigerator filters in the future.

Aurora helped with my issue and work with me till it was completed. She is very nice and very helpful Hubby and I appreciate her so very much! Sincerely, Deb.

I wouldn’t even give 1 star but that’s the only option. This company is the worst, no way to contact them. Knowone responds to the email for customer support, so they do not honor the 1 year warranty. Worst company

Good price, quick delivery.

I purchased a 3 pack of water filters in January of 2025, water flow through the filters became very slow after 6 weeks, replaced with the second filter, same results. After contacting customer service and running through some checks, the company offered to refund my money for the three filters, and apologized for the inconvenience.

Customer service was very helpful and quick to respond to my issue. Unfortunately our issue could not be resolved as they do not want us taking apart the machines however they made it right and gave me a credit to purchase a new water machine! Couldn’t be happier with this company and their support service!! Would definitely recommend this product based on the product itself and customer service if you would ever need them! Much appreciated!!

Customer service provided an excellent service. They assisted me with the installation of a new filter. They were very patient with me and guided me through the process of a refund once we confirmed the filter was not compatible with my refrigerator. They responded immediately to my inquiry and process the refund right away. Thank you for the excellent service.

The filters did not fit and the tool to reset the refrigerator water filter receptacle does not work. I changed my stars because they actually contacted me after the review to make it right. They gave me a full refund. From what I can tell in line this tool might work on some models but not mine. In short they stood behind their product. I will buy from them in the future.