ICEPUREReviews of icepurefilter.com

Great! It was very easy to order and guts perfectly!

The filters were easy to order and they arrived quickly. I was very pleased with the service and price.

I purchased a $600 countertop ice maker and water dispenser from ICEPURE Store on Amazon. It has never worked properly. The cold water doesn’t chill. The ice maker might make one batch—if you're lucky—then completely stops. The machine makes no noise, no alerts, no signs of life. It's just a shiny, overpriced brick. We tried everything: the manual, the app, every troubleshooting step known to man. Still dead. Here’s the kicker: ICEPURE’s "Contact Us" page is fake—a broken link to nowhere. There is zero way to reach this seller, and Amazon won’t help either. No refund. No replacement. No accountability. ICEPURE Store took $600 and vanished like a magician with a day job in customer neglect. I’m leaving this review so no one else gets scammed. A product at this price point should actually work. A seller operating under a brand like ICEPURE should be held accountable for fraud-level customer treatment. Avoid ICEPURE Store at all costs. They sell defective products and ghost you the moment things go wrong.

Great product that keeps my fridge water clean and fresh with no unpleasant taste or odor. My ice cubes are crystal clear with no particles. I like to refill my steel water bottle and reduce having to buy water in plastic bottles. Saves me money and good for our earth

Had a minor issue with a part that had broken during shipment (I assume). Iris got back to me within a day or two of writing, and shipped out the new part quickly after. I'm so far impressed with the service and the machine. Got this as a gift and the recipient has been enjoying it tremendously. Well done IcePure!

There were 4 separate water and filter systems in our house when we moved in. We removed the system under the kitchen sink because it yielded no improvement. We removed an osmosis system just for the kitchen, again because it made no difference. For over 4 years we had water that tasted bad and often smelled bad. We decided to change to a different type filter for the whole system. We purchased the CTO10BB-KDF Whole House Water Filter, and for the first time the water is good. Thank you, would highly recommend!

Great customer service.

quick delivery and good customer service. really like the product, but water just comes out a little slowly.