ICEPUREReviews of icepurefilter.com

Exactly what I needed with fast shipping! Will happily order again and skip Amazon.

Product did not work at all! I have contacted them and asked for a refund! Having trouble getting them to refund for the product that did not work! Have gone round with them and am down with it! I expect my refund immediately or will take further action! This is ridiculous! I DO NOt recommend buying anything from this company!!

it was the right part

The filters ordered did not arrive. Instead another incorrect filter pack of four was received. I have emailed you several times for information on returning the incorrect filters and how to receive my refund of same. I received my credit card statement and plan to contact them today to dispute the charge.

I ordered 3 different kind of filters and one came quickly , but I had to threaten PayPal to get involved for this company to finally deliver the other 2 filters after 2 1/2 weeks. I bought off their website.

Service was prompt from IcePure and Aurora had helpful tips to try to correct the issue I had with my filters. In the end the filters did not work to what I was expecting and was offered a fell refund

Good customer service. Filter not working. Reached out to customer support, they happily replaced it.

I’m really impressed with ICEPURE! The ice machine works beautifully—fast, quiet, and produces great quality ice. I did have a minor concern when it arrived, but Aurora, in their customer service, was quick, professional, and genuinely helpful. You can tell they stand behind their products. Highly recommend ICEPURE for anyone looking for reliable and efficient appliances!