Hygger AquariumReviews of hygger-online.com

Hygger Customer Service Team member, Ginger, quickly, courteously responded to, and satisfactorily resolved my issue.

Unfortunately, my heater stopped working after a year, but customer service was great , answered immediately and got a replacement in no time great customer service

The customer service in technical support's response is excellent. Ginger tries to respond within one day unless she is off-duty. However, the web page to purchase the product is not working well. I ended up ordering the same product twice, and the actual discount was not honored due to the existing discount provided by the company.

I ordered the Pond Feeder through Amazon. When I received it and set it up, the controller kept loosing time. Contacted their customer support and they got back to me right away. I have to say they were helpful to me in figuring out what was happening. They then sent me out a totally new controller and it has been working perfectly ever since. I love having the feeder automatically feed my koi 3 times a day. Takes the worry off me. Awesome feeder.

I bought a windstorm air pump and had some problems I got in touch with hygger and they were very helpful with advice and sorted out my problem without any problems would definitely recommend this company

I recently purchased a Hygger wave maker from Amazon and the service provided by Hygger has been outstanding. The wave maker is silent and packed with cool features!

I have purchased 5 lights, 3 filters, and 4 air pumps. All have worked perfectly for what i needed them for on my multiple Aquariums. I did have one light with an issue after about 7 months where the button wasn't functioning properly and hygger warranty replaced it in less than 72 hours. Customer service responses were quick and resolutions were made extremely quick. I highly recommend the products as they are great rice and quality has been great.

I had a faulty part in my wave maker so I contacted Hygger… I got a customer service agent called Emma. … She was so good at fixing my issue and sending spare parts out. She had also kept up with communication by email to check all is ok… Top grade customer service and after sales advice.., From Anthony Crowley