Samantha J.
Nice experience
The support team followed up after resolving my issue just to make sure everything was fine. Appreciate the attention to detail. Smooth experience overall.

At Hugbel.com, we make stylish, high-quality lighting accessible to everyone. By working directly with trusted suppliers, we offer carefully selected designs at competitive prices. Whether you're updating a room or transforming your home, Hugbel delivers lighting that blends function, style, and affordability.
hugbel (hugbel.com) has 78 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Samantha J.
The support team followed up after resolving my issue just to make sure everything was fine. Appreciate the attention to detail. Smooth experience overall.
Rachel K.
Looks just like the photos and gives a warm glow in my lounge. Delivery took a bit but worth it.
Lauren B.
From the moment I reached out with a concern, I could tell Hugbel’s customer service team genuinely cares. I was having trouble with a missing delivery update and Anna from support called me personally to walk through the process. She followed up daily until it arrived. I’ve never experienced such thoughtful and hands-on service from an online brand. It made the experience stress-free and personal.
MG
The item I ordered online came very quickly. Great customer service. Cannot recommend Hugbel enough!
Lindsey K.
I had a couple of questions about installation and Anna from support was so kind and helpful. She walked me through everything with patience and made sure I felt confident before even opening the box. It's rare to find such attentive service these days. Delivery took just under 2 weeks, and the lamp itself is beautiful and well-made.
Natalie D.
SCAM DO NOT fall for the "nice" lighting!! This company re-branded from Litfad to Hugbel due to the scam reviews. They will NOT send you the products.
Response from hugbelJun 10, 2025
Dear Natalie, We’re really sorry to hear about your experience — this is absolutely not the service we aim to provide. Please don’t worry — we’ll make it right, and we are not related to Liftad as you mentioned. Could you kindly email your order number to [email protected]? Our team will prioritize your case and resolve this as quickly as possible. Looking forward to getting this sorted for you. — The Hugbel Team
Rami
Thank you hugbel; I made a purchase which I realized it would arrive 2-3 days after the time I need it, so I contacted them to ask for a cancellation, they were super responsive, waived any fees for me and cancelled my order. Thanks again!
Harvey V.
Absolutely love my new wall lights — the materials feel premium and they give a warm, cozy glow. Installation was straightforward too.